Relief Support Assistant - TAFF192 Barry

What you’ll do:

• Provide daytime and/or night-time staffing cover within a 24/7 staffed Supported Accommodation Project, supporting residents with complex needs and helping to maintain a safe, secure and welcoming living environment.
• The role includes offering psychologically informed, person-centred support to residents as required, as well as assisting with the delivery of activities and workshops within the hostel to support residents' wellbeing, independence and development.

What you'll bring to the role:

• The ability to develop and maintain positive, professional relationships with young people.
• A clear understanding of confidentiality and the importance of maintaining appropriate professional boundaries.
• Experience of working within a care, support or similar environment.
• The ability to remain calm, composed and reassuring when responding to challenging situations.
• The capacity to work effectively on your own initiative, as well as collaboratively as part of a team.
• A commitment to delivering a consistently high standard of service to residents.
• An understanding of health and safety responsibilities within a hostel setting.
• Good literacy and numeracy skills.
• Willingness to undertake cleaning duties and contribute to maintaining a safe, clean and welcoming environment.
• Flexibility to work unsociable hours, including evenings, weekends and nights, on an ongoing basis.
• A positive, constructive approach to addressing project-wide issues and supporting residents.
• Experience of managing challenging behaviour and resolving conflict in a professional and respectful manner.

Other useful information:

We welcome any questions in advance of an application. If there is something that matters to you and we haven't covered in the job pack, then please get in touch with Anne-Marie Jehu at anne-Marie.jehu@taffhousing.co.uk. Applications will be reviewed on a rolling basis, with shortlisting and interviews taking place throughout the recruitment period. We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. Taff is committed to addressing the underrepresentation of people from ethnic minority communities. As part of this commitment, we aim to guarantee an interview for at least one or more candidates from an ethnic minority background who meets the essential criteria for the role. Taff is also committed to addressing the underrepresentation of people with disabilities. As part of this commitment, we aim to guarantee an interview for any candidate with a disability who meets the essential criteria for the role.