At a Glance
- Tasks: Support young people in their journey towards independence at Ty Parc.
- Company: Join Taff, a compassionate organisation dedicated to empowering young lives.
- Benefits: Receive training, support, and an Employee Assistance Program for your well-being.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real difference in the lives of care-experienced young people.
- Qualifications: Experience in support work and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for caring and compassionate colleagues to provide purposeful, outcome focussed support to young people living at Ty Parc, our new supported accommodation project in Abergavenny. This is a chance to be part of new Taff service from the beginning. Every young person deserves the chance to take their next steps with confidence, and you could be one of the people who helps make that happen.
You will support, enable, and assist five care experienced young people aged 16+ to make positive and sustainable changes to their lives. We believe good support is built through positive relationships. This means working alongside residents rather than doing things for them. You’ll help create a safe, supportive environment where residents feel listened to, respected, and able to work towards achieving their goals. No two days will be the same. You’ll be delivering support that is shaped by real lives, experiences and progress, helping young people build trust, confidence and stability at their own pace. This is a meaningful challenge, and you’ll be supported to do it well.
At Taff we work in a psychologically informed way and aim to build resilience in trauma‑affected young people, which can bring up many difficult emotions, both for them and for the colleagues who walk alongside them. Every member of the support team at Taff brings their own personality, experience and perspective. Together, that creates a workplace that is supportive, inclusive, and genuinely welcoming.
To help you succeed in your role, you’ll receive colleague benefits such as Employee Assistance Program, clinical supervision and regular training and learning opportunities, because we want you to grow in your career as much as you support the young people in yours.
What you’ll do
- You’ll be a key part of the day‑to‑day delivery of Ty Parc, supporting care experienced young people aged 16+ as they move from residential care toward independence.
- You’ll hold your own caseload, leading on assessment, support planning and risk management while getting to know the young people you support, understanding what matters to them and helping them plan their next steps.
- You’ll also line‑manage a small team of support assistants, helping them feel confident, supported and able to work in a psychologically and trauma‑informed way.
- You’ll model this approach in your own work and with the colleagues you supervise and take part in an on‑call rota to support the 24/7 running of the project.
What you’ll bring to the role
- Taking a psychologically and trauma informed approach to your delivery of support in a supported accommodation setting.
- Creating tailored support plans using SMART goals, delivering support and supporting residents to achieve successful move‑on into independent accommodation.
- Receiving referrals, assessing risk and communicating relevant risk information clearly and appropriately.
- Keeping detailed and timely notes on resident interactions and making sure that important information is shared appropriately with the team.
- Liaising with partner agencies to share relevant updates, coordinate support and help keep residents safe.
- Covering colleague caseloads where necessary to support continuity of service.
- Taking responsibility and ensuring the safety of residents who are in crisis responding to incidents and managing the safety of the project for residents and colleagues during those incidents.
- Delivering activities and workshops for residents to support them to move on to independent living and to improve their wellbeing and support them to thrive.
- Line managing support assistants and delivering regular, high‑quality supervision.
- Holding and managing sensitive and confidential information appropriately.
- Following Safeguarding and child protection procedures, escalating concerns appropriately.
- Attending multi‑disciplinary meetings with external agencies to coordinate support, safeguard service users and share best practice.
- Maintaining the safety of residents, colleagues and visitors in the building following health and safety guidelines and visitors' policy.
- Taking part in an on‑call rota to respond to the needs of the project out of hours.
Other useful information
We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Sally Evans at sally.evans@taffhousing.co.uk.
Equal Opportunities
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. Please complete the Equal Opportunities form as part of your application. This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purposes. Taff is committed to addressing the underrepresentation of people from ethnic minority communities and people with disabilities.
Support Officer TAFF176 in Abergavenny employer: TAFF HOUSING ASSOCIATION
At Taff, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. As a Support Officer at our new Ty Parc project in Abergavenny, you will not only have the opportunity to make a meaningful impact in the lives of young people but also benefit from comprehensive training, clinical supervision, and a strong emphasis on personal growth. Our team-oriented culture values each member's unique contributions, ensuring that you feel valued and empowered as you help guide residents towards independence and resilience.
StudySmarter Expert Advice🤫
We think this is how you could land Support Officer TAFF176 in Abergavenny
✨Dive into Local Community Groups
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We think you need these skills to ace Support Officer TAFF176 in Abergavenny
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to TAFF HOUSING ASSOCIATION:Before hitting send, make sure to tailor your application specifically to TAFF HOUSING ASSOCIATION! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at TAFF HOUSING ASSOCIATION
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
