At a Glance
- Tasks: Lead hospitality operations across six campuses and ensure exceptional service delivery.
- Company: Join TAFE NSW, a leader in life-changing education and training.
- Benefits: Enjoy a competitive salary, flexible working options, and ongoing professional development.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact by transforming lives through education and hospitality.
- Qualifications: Diploma or equivalent experience in hospitality, with strong communication skills.
The predicted salary is between 90000 - 95000 £ per year.
Location: Kingswood Campus
Permanent Full Time
Salary Package: $103,050 - $108,266 (includes base salary $90,791 – $95,387, plus employer’s contribution to superannuation and annual leave loading)
At TAFE NSW, we are dedicated to life-changing impact. We offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow. Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world.
We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.
We invest in our people. At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work. We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.
About the role:
As the Operations Manager, you will oversee hospitality operations across six TAFE NSW locations including Wentworth Falls, Campbelltown, Mount Druitt, Kingswood, Baulkham Hills and Wetherill Park. You will lead operational staff, coordinate rosters and resource allocation, manage purchasing and asset planning, and ensure kitchens and hospitality facilities operate safely, efficiently and in line with compliance requirements. You will also build strong relationships with suppliers and stakeholders, drive continuous improvement initiatives, and support the training and development of staff to deliver exceptional service outcomes for students, customers and the broader community.
This role will collaborate on a state-wide level with the Procurement and Operations team across the Cuisine & Hospitality Faculty, providing high-quality operational support to learning and teaching activities and contributing to the efficient delivery of faculty-wide objectives.
The successful candidate must have the willingness and ability to travel as and when required between the six TAFE NSW campuses.
About you:
You are a proactive and adaptable operations professional with strong communication and problem-solving skills and the ability to build positive relationships with a wide range of people. You thrive in a fast-paced environment, can confidently balance competing priorities, and are comfortable using technology and systems to support operational performance. Your background may include hospitality, education or a similar service-focused industry, with experience in purchasing, inventory management and leading teams. You’ll bring a customer-focused mindset, a commitment to safety and compliance, and a passion for supporting high-performing teams.
To be successful in this role you will have:
- Diploma, Advanced Diploma or Associate Degree in a relevant discipline OR equivalent skills knowledge and experience.
- Hospitality experience, with knowledge of recipes and food ordering in a commercial environment.
Highly Regarded:
- Hold a Chef, Baker, Patisserie and/or Hospitality qualification.
- Background in purchasing and inventory management, preferably in a hospitality or education facility.
- Experience in Inventory Management Systems.
- Hold a Responsible Service of Alcohol (RSA) Competency Card.
- Hold a NSW Food Safety Supervisors Certificate.
- Hold a current Drivers Licence.
TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply.
This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre-employment process.
To apply for this role, click 'apply now' and provide your current resume, copies of your qualifications, and a response to the targeted question when prompted in the application form.
A career of life-changing impact awaits you. Apply now!
Operations Manager in Kingswood employer: Tafensw
At TAFE NSW, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through ongoing training, professional development opportunities, and a supportive environment that encourages innovation and meaningful contributions. Located at the Kingswood Campus, you will enjoy a flexible working week, competitive salary package, and the chance to make a life-changing impact in the community through education and hospitality operations.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Kingswood
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tafensw. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tafensw
Don't be shy about reaching out to Tafensw directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Kingswood
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tafensw and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tafensw
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
