At a Glance
- Tasks: Be the friendly face of our practice, managing appointments and patient queries.
- Company: Join a busy, welcoming medical practice dedicated to high-quality patient care.
- Benefits: Flexible hours, supportive team, and opportunities for professional growth.
- Other info: Training provided for medical software; no prior healthcare experience necessary.
- Why this job: Make a real difference in patients' lives while developing your skills in a dynamic environment.
- Qualifications: GCSEs in English and Maths, plus customer service experience preferred.
The predicted salary is between 22000 - 26000 £ per year.
As a GP Receptionist, you will be the first point of contact for patients, handling appointments, queries, and providing a range of administrative support to our clinical team. You will be responsible for managing phone calls, greeting patients, processing patient information, and assisting with the smooth running of the practice.
Main duties of the job
- Answering phone calls and booking appointments for patients.
- Greeting and checking-in patients as they arrive at the practice.
- Handling patient queries and ensuring a positive experience.
- Updating and maintaining patient records accurately.
- Managing patient flow and ensuring appointments run on time.
- Assisting with the preparation of medical records and documents.
- Handling sensitive information confidentially in line with GDPR regulations.
- Supporting the clinical team with general administrative tasks as needed.
About us
Tadley Medical Partnership is a busy, friendly, and well-established medical practice providing high-quality care to our patients. We are currently looking for dedicated and professional GP Receptionists to join our team, this may be on a Full Time, Part Time or Relief basis. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
Job responsibilities
We are seeking a friendly, professional, and well-organised Receptionist to join our busy General Practice team. You will be the first point of contact for patients and play a vital role in supporting clinicians and administrative staff to deliver high-quality patient care.
Qualifications
- GCSE Grades 4 (C) and above in English and Maths.
Experience
- Experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks.
- Strong organisational skills and attention to detail.
- A caring, professional attitude with the ability to empathise with patients.
- Competency in using computer systems and medical software (training provided).
- Knowledge of medical terminology is an advantage but not essential.
Receptionist in Tadley employer: Tadley Medical Partnership
Tadley Medical Partnership is an excellent employer, offering a supportive and friendly work environment where you can make a real difference in patients' lives. With opportunities for professional growth and development, our team values collaboration and communication, ensuring that every staff member feels valued and empowered. Located in a busy practice, you'll enjoy the dynamic atmosphere while contributing to high-quality patient care.
Contact Details:
Tadley Medical Partnership Recruitment Team
