At a Glance
- Tasks: Support individuals facing mental health and substance misuse challenges in their recovery journey.
- Company: Compassionate organisation dedicated to improving community wellbeing.
- Benefits: Flexible hours, meaningful work, and the chance to make a real difference.
- Other info: Join a supportive team and help reduce isolation in the community.
- Why this job: Empower others while gaining valuable experience in mental health support.
- Qualifications: Experience in mental health and substance misuse, strong communication skills required.
The predicted salary is between 15600 - 24000 € per year.
Hours: 16 hours per week flexible, including covering the second Saturday of each month 1pm-4pm for Calm Cafe.
We are looking for a compassionate, empathetic and motivated Outreach Support Worker to join our team. You will be supporting individuals experiencing both mental health challenges and substance misuse difficulties. Referral based, the role involves meeting people in their homes for an initial assessment to complete a risk assessment plan and a support plan to improve the quality of their lives. This means you will be mainly lone-working after training is provided. An understanding of how mental health illness and addiction are co-related and being non-judgemental is very important in this role. This is a varied and rewarding community based role supporting clients to access services and also supporting group provision through our dual-diagnosis Calm Cafes, also on a referral only basis. You will play a key role in empowering individuals on their recovery journey, reducing isolation and improving their wellbeing.
Duties:
- Arrange and manage your appointments diary
- Provide home-based support tailored to individual recovery goals and referral requests
- Maintain accurate and updated case records on our database
- Support clients to access other services that are relevant to their recovery including providing transport and attending meetings with them
- Facilitate alongside other partner agencies the Dual-Diagnosis Calm Café for people to attend on a referral basis at different locations in Telford – this will be on the second Saturday of each month 1pm – 4pm
Experience / Qualifications:
- You must have a high level of mental health experience and a good knowledge of controlled substances to assess risks.
- You should be an efficient communicator and have good organisational skills to liaise with external agencies and internal stakeholders.
- You must hold a driving license and have own car with business insurance to support service users attend appointments and access services.
- You must be non-judgmental, empathetic, caring and committed to enable people to live their best life.
- Good IT skills for reporting including Teams, Sharepoint, Microsoft Office suite and any CRM database.
If you are interested in this role, please enquire below.
Outreach Support Worker in Telford employer: Tacteam
Join our dedicated team as an Outreach Support Worker, where you will make a meaningful impact in the lives of individuals facing mental health challenges and substance misuse difficulties. We offer a flexible working environment with opportunities for personal growth and development, alongside a supportive work culture that values empathy and compassion. Located in Telford, you will have the chance to engage with the community through our innovative Calm Cafes, fostering connections and promoting recovery in a rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Support Worker in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and outreach sectors. Attend local events or workshops where you can meet potential colleagues or employers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Contact organisations directly, even if they’re not advertising. Express your interest in their work and how you could contribute as an Outreach Support Worker.
✨Tip Number 3
Showcase your skills! Prepare a portfolio or a brief presentation that highlights your experience with mental health and substance misuse. This can be a great conversation starter during interviews and shows you’re serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. So, don’t hesitate – get your application in!
We think you need these skills to ace Outreach Support Worker in Telford
Some tips for your application 🫡
Show Your Compassion:In your application, let us see your compassionate side! Share experiences where you've supported others, especially in challenging situations. This role is all about empathy, so make sure we feel that in your words.
Highlight Relevant Experience:Make it easy for us to see how your background fits the bill. Talk about any previous work with mental health or substance misuse, and don’t forget to mention your organisational skills and how you’ve managed similar responsibilities before.
Be Clear and Concise:We love a well-structured application! Keep your writing clear and to the point. Use bullet points if needed to highlight key skills and experiences. This helps us quickly see why you’d be a great fit for the Outreach Support Worker role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Tacteam
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health and substance misuse. Understand how they interrelate, as this will be crucial in demonstrating your expertise during the interview.
✨Show Your Empathy
Prepare to share examples of how you've supported individuals in challenging situations. Highlight your compassionate approach and non-judgmental attitude, as these qualities are key for the role.
✨Organise Your Thoughts
Since you'll be managing appointments and case records, it’s important to showcase your organisational skills. Think of specific instances where you successfully managed multiple tasks or worked independently.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team. This shows your genuine interest and helps you understand how you can contribute to their mission of supporting clients effectively.
