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- Tasks: Support individuals facing mental health and substance misuse challenges in their recovery journey.
- Company: Compassionate organisation dedicated to improving community wellbeing.
- Benefits: Flexible hours, meaningful work, and the chance to make a real difference.
- Other info: Join a supportive team and help reduce isolation in the community.
- Why this job: Empower others while gaining valuable experience in mental health support.
- Qualifications: Experience in mental health and substance misuse, strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 16 hours per week flexible, including covering the second Saturday of each month 1pm-4pm for Calm Cafe.
Overview: We are looking for a compassionate, empathetic and motivated Outreach Support Worker to join our team. You will be supporting individuals experiencing both mental health challenges and substance misuse difficulties. Referral based, the role involves meeting people in their homes for an initial assessment to complete a risk assessment plan and a support plan to improve the quality of their lives. This means you will be mainly lone-working after training is provided. An understanding of how mental health illness and addiction are co-related and being non-judgemental is very important in this role. This is a varied and rewarding community based role supporting clients to access services and also supporting group provision through our dual-diagnosis Calm Cafes, also on a referral only basis. You will play a key role in empowering individuals on their recovery journey, reducing isolation and improving their wellbeing.
Duties:
- Arrange and manage your appointments diary
- Provide home-based support tailored to individual recovery goals and referral requests
- Maintain accurate and updated case records on our database
- Support clients to access other services that are relevant to their recovery including providing transport and attending meetings with them
- Facilitate alongside other partner agencies the Dual-Diagnosis Calm Café for people to attend on a referral basis at different locations in Telford – this will be on the second Saturday of each month 1pm – 4pm
Experience / Qualifications:
- You must have a high level of mental health experience and a good knowledge of controlled substances to assess risks.
- You should be an efficient communicator and have good organisational skills to liaise with external agencies and internal stakeholders.
- You must hold a driving license and have own car with business insurance to support service users attend appointments and access services.
- You must be non-judgmental, empathetic, caring and committed to enable people to live their best life.
- Good IT skills for reporting including Teams, Sharepoint, Microsoft Office suite and any CRM database.
Application: If you are interested in this role, please enquire below.
Outreach Support Worker employer: Tacteam
Contact Detail:
Tacteam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and outreach sectors. Attend local events or workshops where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Practice your pitch! Be ready to explain why you’re the perfect fit for the Outreach Support Worker role. Highlight your empathy, communication skills, and experience with mental health and substance misuse. Keep it concise and impactful!
✨Tip Number 3
Show up at Calm Cafes! Get involved in community events related to the role. This not only shows your commitment but also gives you a chance to connect with the team and understand the environment better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and how to tailor your approach to stand out.
We think you need these skills to ace Outreach Support Worker
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share experiences where you've supported others, especially in challenging situations. This role is all about empathy, so make sure we feel that in your words.
Highlight Relevant Experience: We want to know about your background in mental health and substance misuse. Be specific about your experience and how it relates to the role. The more relevant details you provide, the better we can understand your fit for the position.
Be Organised: Since this role involves managing appointments and maintaining case records, show us your organisational skills! Mention any tools or methods you use to stay on top of your tasks. A well-structured application reflects your ability to manage the role effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Tacteam
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health and substance misuse. Understand how they interrelate, as this will be crucial in demonstrating your expertise during the interview.
✨Show Your Empathy
Prepare to share examples of how you've supported individuals in challenging situations. Highlight your compassionate approach and non-judgmental attitude, as these qualities are key for the Outreach Support Worker role.
✨Organisational Skills Matter
Be ready to discuss how you manage your time and appointments effectively. Mention any tools or methods you use to stay organised, as this will show that you can handle the flexible hours and varied responsibilities.
✨Tech Savvy is a Must
Familiarise yourself with the IT skills mentioned in the job description. Be prepared to talk about your experience with Microsoft Office, Teams, and any CRM databases, as this will demonstrate your readiness for the role.