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- Tasks: Lead shifts, inspire your team, and ensure customer satisfaction at Taco Bell.
- Company: Join Taco Bell, a vibrant brand committed to fun, inclusivity, and sustainability.
- Benefits: Enjoy competitive pay, flexible schedules, free meals, and career advancement opportunities.
- Why this job: Perfect for those who thrive in fast-paced environments and want to make an impact.
- Qualifications: 1 year of restaurant/retail experience; leadership skills preferred; must be 18+.
- Other info: Taco Bell values diversity and is committed to creating an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
About the Job:
As a Shift Manager, you\’ll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell\’s high standards. You\’ll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you\’ll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.
The Day-to-Day:
- Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritising customer needs.
- Oversee Team Members\’ completion of Shift Excellence tasks and maintain clean, neat appearances.
- Ensure food safety, quality, and accuracy of orders.
- Resolve customer complaints quickly, maintaining positive customer relations.
- Provide regular feedback to the GM on Team Member performance.
- Offer ongoing constructive and positive feedback to Team Members.
- Actively participate in training Team Members.
- Handle conflicts constructively and work with the GM to achieve resolution.
- Assist the GM in screening Team Member candidates.
- Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labour.
- Oversee proper product preparation, rotation, portioning, cooking, and holding times.
- Assist the GM with facility maintenance and ensure health and safety standards are always followed.
Is this you?
- 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
- Adheres to cash, security, inventory, and labour policies
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organisational skills
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers
- Basic Math skills
- Maintains customer satisfaction and adheres to health and safety standards
- Promotes and champions Taco Bell\’s culture and values
- Provides constructive feedback to Team Members
- Executes shift duties accurately and efficiently
- Promotes equity, inclusion, and belonging
- Ensures teammates and customers enjoy a positive experience
We offer the following :
- Competitive Pay
- A commitment to promote from within
- Training and mentorship programs
- Reward and recognition culture
- Free meals
- Flexible schedules- day, night, evening, and late night shifts
- Vacation pay and additional Paid Time Off
- Pension Contribution
- Career advancement and professional development opportunities
- Mas Earth! Commitment to a sustainable future.
At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!
Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.
Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. #J-18808-Ljbffr
Shift Manager employer: Taco Bell
Contact Detail:
Taco Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Taco Bell's culture and values. Understanding their commitment to customer satisfaction and team dynamics will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in fast-paced environments during your interactions. Share specific examples of how you've successfully managed teams or resolved customer complaints quickly, as this is crucial for the Shift Manager role.
✨Tip Number 3
Network with current or former Taco Bell employees if possible. They can provide insights into the company culture and what it takes to succeed in the Shift Manager position, giving you an edge in your application.
✨Tip Number 4
Prepare to discuss your approach to training and mentoring team members. Since the role involves coaching others, demonstrating your ability to develop talent will show that you're ready to take on the responsibilities of a Shift Manager.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Taco Bell. Familiarise yourself with their expectations, such as customer satisfaction and team leadership.
Tailor Your CV: Highlight your relevant experience in the restaurant or retail sector, especially any shift lead roles. Emphasise your leadership skills, ability to resolve conflicts, and commitment to customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and how your values align with Taco Bell's culture. Mention specific examples of how you've successfully led teams or improved customer satisfaction in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Taco Bell
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and inspire a team. Be prepared to share examples of how you've successfully managed a team in the past, resolved conflicts, or motivated others to achieve their goals.
✨Understand Customer Satisfaction
Customer satisfaction is key in this role. Familiarise yourself with Taco Bell's approach to customer service and be ready to discuss how you would handle customer complaints and ensure a positive experience for every guest.
✨Highlight Your Organisational Skills
This position requires strong organisational skills to manage shift tasks effectively. Be ready to talk about how you prioritise tasks, manage time, and ensure that all operational standards are met during your shifts.
✨Emphasise Team Development
Coaching and developing team members is crucial. Prepare to discuss your experience in training others, providing constructive feedback, and how you foster a culture of inclusion and belonging within your team.
