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For Companies At a Glance
- Tasks: Lead shifts, train team members, and ensure top-notch customer service.
- Company: Join Taco Bell, a vibrant brand with a passion for food and people.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Energetic leaders with a customer-first mindset and strong interpersonal skills.
- Other info: Immediate start available in a fast-growing company!
The predicted salary is between 25400 - 27400 £ per year.
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. Founded on innovation and passion, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade.
About the Job
Reporting to the Restaurant General Manager (RGM), a Shift Manager runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day-to-day functioning requirements of the restaurant. A Shift Manager maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times.
Day-to-Day
- Developing people: Provide regular feedback to the RGM on the performance of Team Members.
- Provide ongoing constructive and complimentary feedback to Team Members.
- Actively participate in the training of Team Members.
- Handle conflicts constructively and work with RGM to achieve resolution.
- Ensure consistent customer satisfaction.
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Personally demonstrate that customer needs are the highest priority.
- Ensure food safety, quality, and accuracy of orders.
- Resolve customer complaints quickly while maintaining positive customer relations.
Act Like an Owner:
- Assist profit & loss management by following cash control/security procedures, maintaining inventory, and managing labour.
- Oversee proper product preparation, rotation, portioning, cooking, and holding time.
- Assist the RGM with facility maintenance and ensure health and safety standards are followed at all times.
We are looking for a dedicated Shift Leader to join our team in the Restaurant operations department. As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our Taco Bell location.
- Oversee and coordinate daily shift operations.
- Train and supervise team members.
- Ensure excellent customer service.
- Manage inventory and stock levels.
- Maintain a clean and organized work environment.
If you are a motivated individual with a passion for the food industry and leadership skills, we would love to have you on board as our Shift Leader at Taco Bell.
Is This You?
- Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done.
- Customer-first mindset.
- Strong interpersonal skills.
- Dedicated to leading a team that strives for excellence.
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más! We are about more than just building restaurants — we connect with our fans through their passions including sports, gaming, and music. We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle. We foster a culture of authenticity for you to feel at home with the Taco Bell family!
Experience and Details
- Experience: Not required
- Languages: English – Advanced
- Employment: Full-time
- Schedule: Flexible
- Salary: £12.21 – £13 hourly
- Starting time: Immediate start!
Taco Bell is a Mexican inspired fast food business growing fast.
Shift Leader employer: Taco Bell
Contact Detail:
Taco Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Get to know Taco Bell's vibe! Before your interview, dive into their culture and values. Show us that you’re not just about the tacos but also about the passion for serving people. This will help you connect with the team and stand out!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Think about how you can demonstrate your leadership skills and customer-first mindset. We want to see that dynamic energy in action!
✨Tip Number 3
Bring your A-game to the interview! Dress smart-casual and be ready to share examples of how you've led teams or resolved conflicts. We love seeing candidates who can think on their feet and keep things positive!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds. Plus, it’s a great way to reiterate why you’d be a fantastic fit for the Shift Leader position!
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the food industry shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent customer service and leading a team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any leadership roles or customer service experiences you've had, as these are key for the Shift Leader position. We love seeing how you can bring your unique flair to Taco Bell!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your qualifications. Share a bit about what makes you tick and why you’d be a great fit for our Taco Bell family!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at Taco Bell!
How to prepare for a job interview at Taco Bell
✨Know Your Taco Bell
Before your interview, do a bit of homework on Taco Bell. Familiarise yourself with their menu, values, and recent news. Showing that you understand the brand and its culture will impress the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer satisfaction. This will help you illustrate your capability to manage shifts effectively.
✨Emphasise Customer Service
Taco Bell prides itself on excellent customer service. Be ready to discuss how you would handle customer complaints and ensure satisfaction. Think of specific scenarios where you went above and beyond for a customer, as this will highlight your customer-first mindset.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if Taco Bell is the right fit for you.
