Area Coach - Scotland (Equity) in Paisley

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries. We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

The Equity Area Coach oversees the people, processes and operations of Taco Bell-owned restaurants in their area. This includes training, coaching and supporting managers through planning, goal setting, and utilising success routines. Focuses on in-store problem solving/process improvement; sets standards; recognises and motivates Restaurant Managers, Assistant Managers and Restaurant Teams. Establishes and reviews unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees.

The Day-to-Day:

• Restaurant openings: Ensure successful and on time new restaurant openings.
• Recruit and train: Recruit and train the new restaurant management and team members.
• Build People Capability: Leverage culture and people capability to fuel brand performance.
• Deliver a Consistent Customer Experience: Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards.
• Grow the Brand, Sales and Profits: Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged.

Is this you?

• Degree is preferred, but not critical to the role.
• Passionate about providing excellence in execution of quality food, service, cleanliness and speed standards.
• Exhibits great leadership behaviours around, providing coaching, developing the team, driving culture, problem solving, strong communication, time management, executing tasks and achieving results through others.
• Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business.
• Leadership skills that exhibit an adaptable and resilient coaching style.
• Good communication skills, and strong interpersonal and conflict resolution skills with exceptional team building capability.
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Three to five years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry or retail environment.
• Demonstrated track record of workplace achievement in the selection, coaching and development of multiple managerial employees.
• Proven ability to drive customer satisfaction, financial performance and employee satisfaction at a multi-site level.

This is a field based role so a full driving license is required.

Why Taco Bell?

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us in our mission of feeding people’s lives with Más!

Benefits:

• Company and performance-related bonus.
• Generous pension with up to 11% company contribution.
• Private healthcare with the option to increase to include family cover.
• Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year. After 5 years’ service, annual holiday allowance increases to 30 days.
• Recharge Days - an additional 5 days per year to disconnect from our day-to-day (in addition to annual and bank holidays).
• Competitive parental leave and flexible return to work options.
• Wellbeing Reimbursement - A fund to claim back costs throughout the year that support your well-being such as vitamins subscriptions, language lessons, gym membership.
• Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.

If this all sounds like you and you are keen to join a global, dynamic and ambitious company you can thrive in, then get in touch. At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.