Brand Field Trainer

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organisations, that serve 42+ million fans each week around the globe. Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore.

We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before, we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más. And all of that comes with fun, year-round events like holiday and cultural festivities, development opportunities you can take advantage of from anywhere you are, and random recharge days – just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans.

Equally important to the job role and responsibilities is making sure the Brand Trainer can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.

The Brand Trainer will drive training strategies that empower Taco Bell’s European franchise network to grow and succeed. This role offers exciting opportunities to deliver training programmes by job roles, support new market openings, and collaborate with leadership to develop high-performing teams. The Brand Trainer will report to the Training Manager and play a key role in expanding Taco Bell’s presence across Europe.

The Day to Day:

• Lead the planning and execution of franchise training programmes that ensure consistency with global Taco Bell standards and operational excellence.
• Support new market openings by developing and delivering tailored training plans, ensuring smooth launches and franchise success.
• Collaborate with franchisees to assess training needs, customise content, and provide ongoing learning support for franchise teams.
• Support users with the Learning Management System (LMS), ensuring easy access to training materials and tracking progress across franchises.
• Drive people development initiatives, focusing on bench planning and career progression for franchise and equity teams.
• Continuously evaluate and improve training programmes, using feedback and performance data to optimise effectiveness and impact.
• Monitor and evaluate training effectiveness by assessing the performance of employees post-training to ensure objectives are met and collecting feedback on training programs and adjust for continuous improvement.
• Work with store managers and regional leaders to identify training needs.
• Collaborate with HR for scheduling and tracking training progress.

Is This You?

• At least 3 years’ experience in people training and development, specifically within the franchise or retail operations environment.
• In-depth knowledge of franchise operations, with a focus on training system implementation and continuous improvement.
• Proven ability to design and deliver operational training programmes, ensuring alignment with brand standards and operational excellence.
• Strong understanding of training needs analysis, content creation, and customisation to suit operational requirements.
• Ability to maintain open communication between trainees, management, and franchise leadership.
• Demonstrated expertise in managing group dynamics, resolving conflicts efficiently, and delivering clear, engaging instructions during training sessions to foster productive learning environments.
• Experience with Learning Management Systems (LMS), including administration, reporting, and tracking training progress across teams.
• Project management experience in coordinating and executing training initiatives for multiple franchises or locations.
• Avid learner, always seeking opportunities to expand your knowledge and skills to stay ahead in the ever-evolving industry.

Why Taco Bell?

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with Más! We are about more than just building restaurants—we connect with our fans through their passions including sports, gaming, and music. We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle. We foster a culture of authenticity and believe all people can make a difference.

Work-Hard, Play-Hard: Hybrid work schedule, Company and performance-related bonus, Generous pension with up to 11% company contribution, Private healthcare with the option to increase to include family cover, Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year. After 5 years’ service, annual holiday allowance increases to 30 days, Competitive parental leave and flexible return to work options, Wellbeing Reimbursement - A fund to claim back costs throughout the year that support your well-being such as vitamins subscriptions, language lessons, gym membership, Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.