At a Glance
- Tasks: Lead shifts, train team members, and ensure top-notch customer service.
- Company: Join Taco Bell, a vibrant brand with a passion for innovation.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Energetic leaders with a customer-first mindset and strong interpersonal skills.
- Other info: Great opportunities for career advancement in a supportive culture.
The predicted salary is between 28800 - 43200 £ per year.
Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade.
About the Job
Reporting to the Restaurant General Manager (RGM), a Shift Manager runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day to day functioning requirements of the restaurant. A Shift Manager maintains the mentality that a well‑run shift is the foundation of a well‑run restaurant, and strives to run shifts with excellence at all times.
The Day-to-Day:
- Developing people
- Provide regular feedback to the RGM on the performance of Team Members
- Provide ongoing constructive and complimentary feedback to Team Members
- Actively participate in the training of Team Members
- Handle conflicts constructively and work with RGM to achieve resolution
- Ensure consistent customer satisfaction
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s)
- Personally demonstrate that customer needs are the highest priority
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly while maintaining positive customer relations
Act Like an Owner
- Assist profit & Loss management by following cash control/security procedures, maintaining inventory and managing labour
- Oversee proper product preparation, rotation, portioning, cooking, and holding time
- Assist the RGM with facility maintenance and ensure health and safety standards are followed at all times
We are looking for a dedicated Shift Leader to join our team in the Restaurant operations department. As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our Taco Bell location.
- Oversee and coordinate daily shift operations
- Train and supervise team members
- Ensure excellent customer service
- Manage inventory and stock levels
- Maintain a clean and organized work environment
If you are a motivated individual with a passion for the food industry and leadership skills, we would love to have you on board as our Shift Leader at Taco Bell.
Is This You?
- Dynamic, energetic, and positive leader, a self‑starter, proactively driven to get things done
- Customer‑first mindset
- Strong interpersonal skills
- Dedicated to leading a team that strives for excellence
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más!
We are about more than just building restaurants — we connect with our fans through their passions including sports, gaming, and music. We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle. We foster a culture of authenticity for you to feel at home with the Taco Bell family!
Taco Bell shift leaders are responsible for many tasks, including:
- Supporting the general manager: Running shifts, meeting Taco Bell standards, and resolving customer concerns
- Leading by example: Ensuring customer satisfaction and being a role model
- Developing people: Helping the management team with people‑related matters
- Controlling costs: Assisting the management team with profit and loss
- Championing Taco Bell values: Being a cultural ambassador for the company
- Communicating: Openly and honestly communicating with management
- Providing feedback: Giving positive feedback to team members
- Following policies: Adhering to cash, security, inventory, and labor policies and procedures
- Driving results: Taking ownership and helping to drive results
- Coaching: Being willing to coach and guide others
- Partnering with management: Working with management teams on business initiatives
Full Time Shift Leader - Taco Bell Holborn in London employer: Taco Bell/ Karali QSR
Contact Detail:
Taco Bell/ Karali QSR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Shift Leader - Taco Bell Holborn in London
✨Tip Number 1
Get to know the team! Before your interview, try to connect with current employees on social media or in person. This will give you insights into the company culture and help you stand out as someone who’s genuinely interested.
✨Tip Number 2
Show off your leadership skills during the interview. Share specific examples of how you've successfully led a team or resolved conflicts in the past. Taco Bell loves dynamic leaders, so let that shine through!
✨Tip Number 3
Be ready to demonstrate your customer-first mindset. Think of scenarios where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in the fast-paced food industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Taco Bell family. Don’t miss out on this opportunity!
We think you need these skills to ace Full Time Shift Leader - Taco Bell Holborn in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the food industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent customer service and leading a team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Shift Leader role. We love seeing how your past roles have prepared you for this position, so don’t hold back on those leadership skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for Taco Bell.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Taco Bell family!
How to prepare for a job interview at Taco Bell/ Karali QSR
✨Know Your Taco Bell
Before the interview, do your homework on Taco Bell. Familiarise yourself with their menu, values, and recent news. This shows your genuine interest in the brand and helps you connect your answers to their mission of feeding people’s lives with más!
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can inspire and motivate others.
✨Customer First Mindset
Taco Bell places a high value on customer satisfaction. Think of specific instances where you've gone above and beyond for a customer. Highlight your ability to handle complaints and ensure a positive experience, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if Taco Bell is the right fit for you.