At a Glance
- Tasks: Provide real-time support to dental and veterinary clinics using our innovative payment solutions.
- Company: Join Tabeo, a market leader in patient finance with a remote-first culture.
- Benefits: Enjoy competitive pay, remote work perks, and exciting team retreats twice a year.
- Other info: Dynamic growth environment with opportunities for personal and professional development.
- Why this job: Be part of a mission to revolutionise payments in healthcare while making a real difference.
- Qualifications: Passion for customer support and a desire to help others succeed.
The predicted salary is between 30000 - 40000 £ per year.
Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data.
There are two exciting trends affecting the primary care sector right now:
- All businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7.
- All revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients.
Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028.
We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise!
About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance team.
Remote Support Specialist Finance in Wrexham employer: Tabeo
At Tabeo, we pride ourselves on being a remote-first employer that champions flexibility and innovation in the finance sector for dental and veterinary clinics. Our vibrant work culture fosters collaboration and personal growth, with exciting opportunities to connect during our biannual 'Team Weeks' in stunning locations. Join us to be part of a rapidly growing company that values your contributions and supports your professional development while making a meaningful impact in the healthcare industry.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Support Specialist Finance in Wrexham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant online groups, and attend virtual events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their mission, and think about how your skills align with their goals. Practise common interview questions and be ready to showcase your passion for helping customers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in being part of our mission.
We think you need these skills to ace Remote Support Specialist Finance in Wrexham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping dental and veterinary clinics simplify their payment processes.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience in customer support or finance, and don’t forget to mention your skills that align with our mission at Tabeo!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Tabeo.
How to prepare for a job interview at Tabeo
✨Know the Company Inside Out
Before your interview, make sure you understand Tabeo's mission and how it fits into the dental and veterinary sectors. Familiarise yourself with their products and the trends in patient finance. This will show your genuine interest and help you connect your skills to their goals.
✨Showcase Your Customer Support Skills
As a Remote Support Specialist, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you've resolved issues or improved customer satisfaction. Highlight your communication skills and empathy, as these are key in this role.
✨Embrace the Remote Work Culture
Since Tabeo has a remote-first approach, be ready to discuss how you manage your time and stay productive while working from home. Share any tools or strategies you use to stay organised and connected with your team, as this will show you're a good fit for their work environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company. Inquire about their plans for growth, how they support their teams during Team Weeks, or what success looks like for someone in this position. This shows you're thinking long-term and are genuinely interested in contributing to their mission.
