At a Glance
- Tasks: Provide real-time support to dental and veterinary clinics using our innovative payment solutions.
- Company: Join Tabeo, a market leader in patient finance with a remote-first culture.
- Benefits: Enjoy flexible remote work, team retreats, and tools to help you thrive.
- Other info: Exciting career growth opportunities in a dynamic, fast-paced environment.
- Why this job: Be part of a growing team making payments easier for clinics and their patients.
- Qualifications: Passion for customer support and a desire to help others succeed.
The predicted salary is between 30000 - 40000 £ per year.
Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data.
There are two exciting trends affecting the primary care sector right now:
- All businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7.
- All revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients.
Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028.
We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise!
About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance team.
Remote Support Specialist Finance employer: Tabeo
At Tabeo, we pride ourselves on being a remote-first employer that champions flexibility and innovation in the finance sector for dental and veterinary clinics. Our vibrant work culture fosters collaboration and personal growth, with exciting opportunities to connect during our biannual 'Team Weeks' in stunning locations. Join us to be part of a rapidly growing company that values your contributions and supports your professional journey while making a meaningful impact in the healthcare industry.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Support Specialist Finance
✨Tip Number 1
Network like a pro! Reach out to people in the finance and support sectors, especially those connected to dental and veterinary clinics. Use platforms like LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for those interviews! Research Tabeo and understand our mission to simplify payments for clinics. Be ready to discuss how your skills can help us grow and support our customers better. Show us you're passionate about making a difference!
✨Tip Number 3
Practice your pitch! When you get the chance to chat with us, whether it's an informal coffee or a formal interview, make sure you can clearly articulate why you're the perfect fit for the Remote Support Specialist role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Tabeo!
We think you need these skills to ace Remote Support Specialist Finance
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping dental and veterinary clinics simplify their payment processes.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience in customer support or finance, and don’t forget to mention your skills in handling online bookings or AI tools!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Tabeo.
How to prepare for a job interview at Tabeo
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission and values. Understand how they aim to simplify payments for dental and veterinary clinics. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Support Skills
As a Remote Support Specialist, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you resolved issues or improved customer satisfaction. Highlight your communication skills and empathy.
✨Familiarise Yourself with Industry Trends
Stay updated on trends in the primary care sector, especially regarding online bookings and subscription models. Being knowledgeable about these trends will allow you to discuss how you can contribute to the company's growth and adapt to changing customer needs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future projects. This shows that you're not just interested in the role but also in how you can fit into their vision and contribute to their success.
