At a Glance
- Tasks: Provide real-time support to dental and veterinary clinics using our innovative payment solutions.
- Company: Join Tabeo, a market leader in patient finance with a remote-first culture.
- Benefits: Enjoy competitive pay, remote work flexibility, and exciting team retreats twice a year.
- Other info: Dynamic growth environment with opportunities for personal and professional development.
- Why this job: Be part of a mission to revolutionise payments in healthcare while making a real difference.
- Qualifications: Passion for customer support and a desire to help others succeed.
The predicted salary is between 30000 - 40000 £ per year.
Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data.
There are two exciting trends affecting the primary care sector right now:
- We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7.
- We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients.
Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028.
We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise!
About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance team.
Remote Support Specialist Finance in Newtownabbey employer: Tabeo
At Tabeo, we pride ourselves on being an exceptional employer that champions a remote-first work culture, providing our team with the tools and perks they need to excel. With a strong focus on employee growth and development, we offer unique opportunities to engage in exciting Team Weeks in vibrant locations, fostering collaboration and camaraderie among our passionate staff. Join us in revolutionising patient finance while enjoying a supportive environment that values innovation and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Support Specialist Finance in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the finance and support sectors, especially those who work with dental and veterinary clinics. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to customer support and finance. Make sure you can articulate how your skills align with our mission of simplifying payments for clinics. Confidence is key!
✨Tip Number 3
Show us your passion! When you get the chance to chat with us, share why you’re excited about working in a remote-first environment and how you can contribute to our growth. We love seeing genuine enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of our exciting journey.
We think you need these skills to ace Remote Support Specialist Finance in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping dental and veterinary clinics simplify their payment processes.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience in customer support or finance, and don’t forget to mention your skills in handling online bookings or using AI tools!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tabeo
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission and values. Understand how they aim to simplify payments for dental and veterinary clinics. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Support Skills
As a Remote Support Specialist, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you resolved issues or improved customer satisfaction. Highlight your communication skills and empathy.
✨Familiarise Yourself with Industry Trends
Stay updated on trends in the primary care sector, especially regarding online bookings and subscription models. Being knowledgeable about these trends will allow you to discuss how you can contribute to the company's growth and adapt to changing customer needs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future projects. This shows that you're not just interested in the role but also in how you can fit into their vision and contribute to their success.
