At a Glance
- Tasks: Provide real-time support to dental and veterinary clinics using our innovative payment solutions.
- Company: Join Tabeo, a market leader in patient finance with a remote-first culture.
- Benefits: Enjoy competitive pay, remote work flexibility, and exciting team retreats twice a year.
- Other info: Dynamic growth environment with opportunities for personal and professional development.
- Why this job: Be part of a mission to revolutionise payments in healthcare while making a real difference.
- Qualifications: Passion for customer support and a desire to help others succeed.
The predicted salary is between 30000 - 40000 £ per year.
Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data.
There are two exciting trends affecting the primary care sector right now:
- All businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7.
- All revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients.
Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028.
We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise!
About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance team.
Remote Support Specialist Finance in Luton employer: Tabeo
At Tabeo, we pride ourselves on being a remote-first employer that champions flexibility and innovation in the finance sector for dental and veterinary clinics. Our vibrant work culture fosters collaboration and growth, with opportunities for professional development and the chance to connect during our exciting Team Weeks held in stunning locations. Join us to be part of a rapidly growing company that values your contributions and supports your career journey while making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Support Specialist Finance in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the finance and support sectors, especially those connected to dental and veterinary clinics. Use platforms like LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your passion for customer support. Make sure to highlight your experience with recurring payments and how you can help clinics streamline their processes. Remember, enthusiasm goes a long way!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or message can show your genuine interest and keep you on the radar of hiring managers. It’s all about standing out from the crowd!
✨Tip Number 4
Showcase your adaptability! With the shift towards online bookings and AI, demonstrate how you can contribute to this evolving landscape. Share examples of how you've embraced technology in previous roles, and let them know you're ready to tackle new challenges head-on!
We think you need these skills to ace Remote Support Specialist Finance in Luton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping dental and veterinary clinics simplify their payment processes.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience in customer support or finance, and don’t forget to mention your skills in handling online bookings or AI tools!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. Remember, we’re looking for clarity in our support team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team.
How to prepare for a job interview at Tabeo
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission and values. Understand how they aim to simplify payments for dental and veterinary clinics. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Support Skills
As a Remote Support Specialist, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you resolved issues or improved customer satisfaction. Highlight your communication skills and empathy.
✨Familiarise Yourself with Industry Trends
Stay updated on trends in the primary care sector, especially regarding online bookings and subscription models. Being knowledgeable about these trends will allow you to discuss how you can contribute to the company's growth and adapt to changing customer needs.
✨Embrace the Remote Work Culture
Since the company has a remote-first approach, be ready to discuss how you manage your time and stay productive while working remotely. Share any tools or strategies you use to maintain communication and collaboration with your team.
