Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch support for finance queries and ensure smooth ticket resolution.
- Company: Join Tabeo, a leading financial operating system for primary care practices.
- Benefits: Remote-first work culture, competitive salary, and exciting team retreats twice a year.
- Why this job: Be part of a rapidly growing company making a real impact in healthcare finance.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our mission is to become the financial and revenue operating system for primary care practices. We help dental and veterinary clinics manage how money flows into the practice — from patient access and onboarding, to payments, memberships, financing, insurance, and reporting — in one coherent system. Rather than treating payments, plans, and finance as separate tools, we combine them into a single operating layer that reflects how practices actually run their business.
There are three structural shifts reshaping primary care right now:
- Patient access is moving beyond opening hours. Clinics are under pressure to be available when patients want to engage, not just when the front desk is staffed. Voice and chat interfaces are becoming the new front door to care.
- Revenue is becoming structured, not ad-hoc. Memberships, financing, and insurance are increasingly used to smooth cashflow, improve access, and increase predictability — particularly as NHS capacity declines and private care expands.
- Practices need better financial insight, not more software. Owners and managers want to understand whether their pricing, plans, and utilisation make economic sense — without becoming analysts or relying on opaque tools.
Today, we support over 6,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to dominate membership plans next. Beyond payments, we are launching a voice/chat AI solution that complements our existing products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and exceed £25 million ARR in 2028.
We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise!
About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs.
Responsibilities:
- Ticket Handling & SLAs
- Handle simple loan-related queries (e.g., loan status, repayment schedules)
Support Specialist Finance in London employer: Tabeo
Contact Detail:
Tabeo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Specialist Finance in London
✨Tip Number 1
Get to know the company inside out! Research Tabeo's mission and values, and think about how your skills as a Support Specialist Finance can help them achieve their goals. This will not only boost your confidence but also show the interviewers that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer support and finance. Think about specific examples from your past experiences where you’ve resolved issues or improved processes. We want to hear your stories!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your curiosity about Tabeo’s products and how they’re evolving. This not only demonstrates your interest but also helps you gauge if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our amazing team. Let’s make it happen together!
We think you need these skills to ace Support Specialist Finance in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping our customers and are excited about the mission of Tabeo. Share why you’re interested in the Support Specialist Finance position and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience and skills that align with what we’re looking for in a Customer Support Associate. Use keywords from the job description to show us you understand the role and its requirements.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Tabeo
✨Know the Company Inside Out
Before your interview, dive deep into understanding Tabeo's mission and how it supports dental and veterinary clinics. Familiarise yourself with their products and services, especially how they integrate finance and patient access. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences where you've successfully resolved customer queries or handled complex issues. Highlight your ability to communicate clearly and effectively, as well as your technical troubleshooting skills. This is crucial for a role that involves timely ticket resolution and customer communication.
✨Demonstrate Your Passion for Finance
Since this role is within the Finance & Cards pod, express your enthusiasm for financial processes and how they impact customer experience. Discuss any relevant experience you have in finance or customer support, and how you can contribute to improving financial insights for practices.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future plans, especially regarding their expansion and new product launches like the voice/chat AI solution. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
