At a Glance
- Tasks: Lead and motivate teams in a dynamic automotive environment while supporting local centres.
- Company: Join the UK's largest automotive service and repair business with exciting career prospects.
- Benefits: Competitive salary, uncapped bonuses, discounts, and comprehensive health benefits.
- Other info: Opportunities for career progression and professional development in a diverse workplace.
- Why this job: Make a real impact on customer experience and drive business performance in a growing industry.
- Qualifications: Strong leadership skills and experience in customer satisfaction within the automotive sector.
The predicted salary is between 35000 - 40000 £ per year.
Brilliant at leading a team? Join the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
A newly created role within our Autocentre business, our Designate centre managers will be a vital support to our management team. As a Designate centre manager, you will be supporting local centres within the area within a reasonable travel time and leading the in-centre teams with support, encouragement, and motivation. No two days are the same so you will need to be open to change, adaptable, and ensure that the team are on board and motivated to constantly move forwards with the everchanging environment that adapts to meet our customers’ needs and demands.
This experience will set you up to successfully run your own allocated centre when an appropriate vacancy arises. Our customers are at the heart of everything we do, you will be there to support and engage the team to drive a culture that is professional and ensures that the customer’s journey delivers a fantastic customer experience, helping the team to focus on achieving amazing results and building your centre's reputation for excellence.
We expect nothing but the best to be delivered in terms of service and meeting demand, whilst delivering centres that are not just great for our customers in terms of commercial excellence, but safe and compliant. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
- Average uncapped bonus of £11,600 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- Structured 12 week induction into our business
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management.
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
- Strong financial acumen with experience of managing P&L and optimizing profit
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPI’s
- Excellent communication skills, verbally and written.
- IT Proficient, with the willingness to learn in-house systems.
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’re committed to creating an inclusive workplace and are proud to welcome applications from all backgrounds. We embrace diversity within our one Halfords Family.
Designate Centre Manager in Liverpool employer: Tabcorp Holdings Limited
Join Halfords, the UK’s largest automotive service and repair business, where you will thrive in a dynamic work environment that champions leadership and team development. With a strong focus on employee growth, we offer extensive training opportunities, an uncapped bonus scheme, and a comprehensive benefits package including discounts, health support, and a structured induction programme. Located in Merseyside, this role not only provides a pathway to career advancement but also fosters a culture of inclusivity and excellence, making it an ideal place for those passionate about customer experience and team success.
StudySmarter Expert Advice🤫
We think this is how you could land Designate Centre Manager in Liverpool
✨Tip Number 1
Get to know the company inside out! Research Halfords, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to team management and customer service. Think of examples from your past experiences that showcase your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family!
We think you need these skills to ace Designate Centre Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant automotive experience to show us you're the right fit for the Designate Centre Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about customer experience and how you can drive business performance. Share specific examples of how you've motivated teams in the past – we love a good story!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication skills – it’s your first impression, so make it count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Tabcorp Holdings Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Designate Centre Manager inside out. Familiarise yourself with the company's values, especially their focus on customer experience and team motivation. This will help you demonstrate your passion for the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Be ready to discuss your coaching approach and how you motivate others. This is crucial since the role involves supporting and engaging teams across various centres.
✨Be Adaptable
Since no two days are the same in this role, be prepared to discuss how you handle change and adapt to new challenges. Share specific instances where you've successfully navigated a dynamic work environment, as this will show your potential employer that you're ready for the fast-paced nature of the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
