At a Glance
- Tasks: Lead a fast-growing restaurant, driving sales and creating memorable customer experiences.
- Company: Join one of the UK's fastest-growing QSR brands with ambitious expansion plans.
- Benefits: Competitive salary, full ownership of performance, and genuine career progression opportunities.
- Other info: Dynamic environment with support from senior leadership and opportunities for local partnerships.
- Why this job: Make a real impact in a thriving community and grow your career in hospitality.
- Qualifications: Proven experience in restaurant management and a passion for hospitality.
The predicted salary is between 50000 - 50000 £ per year.
The company T3AM Global is recruiting on behalf of one of the UK's fastest-growing quick-service restaurant (QSR) brands, currently undergoing an ambitious nationwide expansion programme. With approximately 10 locations and plans to grow to 70+ stores across the UK within the next 24 months, the business is establishing itself as an exciting emerging name within the UK's food and beverage sector. The brand is passionate about delivering fresh, high-quality products, memorable customer experiences and building strong connections with the communities it serves.
As part of its continued growth, we are looking to recruit an exceptional Restaurant General Manager to lead its Shoreditch location, taking ownership of commercial performance, profitability, operational excellence and the continued growth of the brand within the local market. This is an exciting opportunity for an entrepreneurial hospitality leader who wants to make a genuine commercial impact and grow their career alongside one of the UK's most ambitious emerging restaurant brands.
You will take full ownership of the restaurant's commercial performance, operations and reputation, ensuring it becomes a thriving destination within the local community. We are looking for someone who is passionate about the brand, commercially ambitious and driven to attract new customers, particularly by increasing daytime trade, developing local partnerships and building repeat business.
Working closely with senior leadership and the wider marketing and operations teams, you will be responsible for translating the brand's ambitious growth plans into measurable results at store level. You will take responsibility for:
- Driving restaurant sales, profitability and overall P&L performance
- Increasing footfall, daytime trade and customer retention
- Developing local marketing initiatives, partnerships and business opportunities
- Leading, recruiting and developing a high-performing team
- Delivering exceptional customer experiences and maintaining brand standards
- Managing labour, food costs, stock and operational efficiency
- Identifying commercial opportunities to grow the restaurant and strengthen its local reputation
What you need
Essential:
- Proven experience as a Restaurant General Manager or senior hospitality manager
- Strong track record of increasing sales and improving profitability
- Excellent understanding of restaurant P&L and commercial performance
- Experience driving footfall, local trade and customer engagement
- Strong leadership and people management skills
- Entrepreneurial mindset and genuine passion for hospitality and consumer brands
Desirable:
- Experience within QSR, casual dining or a growing restaurant chain
- Knowledge of Shoreditch and the East London hospitality market
- Experience with local marketing, community partnerships and franchise operations
What's on offer
This is an exceptional opportunity to take a leading role within one of the UK's fastest-growing emerging QSR brands, with genuine autonomy, commercial responsibility and opportunities for long-term career progression.
- Salary: £40,000-£50,000 per annum
- Full-time, permanent position
- Shoreditch, London location
- Full ownership of restaurant performance and profitability
- Opportunity to develop and grow a high-potential London location
- Significant involvement in local business development and brand growth
- Support from an ambitious and expanding national organisation
- Close working relationships with senior leadership
- Genuine career progression opportunities as the business expands nationwide
- Opportunity to play a meaningful role in the development of an exciting consumer brand
T3AM Global is an equal opportunities employer and is committed to building diverse and inclusive workplaces.
Restaurant General Manager in London employer: T3AM Global
T3AM Global is an exceptional employer, offering a dynamic and supportive work environment in the heart of Manchester. With a focus on employee growth, the company provides ongoing training, uncapped commission potential, and clear pathways for career progression, making it an ideal place for ambitious sales professionals to thrive. Join a motivated team that values excellence in customer service and fosters long-term relationships with clients, all while enjoying the benefits of a modern office setting.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like T3AM Global. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to T3AM Global
Don't be shy about reaching out to T3AM Global directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about T3AM Global and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at T3AM Global
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
