At a Glance
- Tasks: Welcome clients and manage calls while providing essential admin support.
- Company: Respected professional services firm with a friendly atmosphere.
- Benefits: Part-time hours, competitive salary, and a supportive work environment.
- Other info: Enjoy a stable role with opportunities for overtime and career growth.
- Why this job: Make a real difference in clients' experiences while developing your skills.
- Qualifications: No prior reception experience needed; just bring your confidence and people skills.
The predicted salary is between 13714 - 13714 £ per year.
Client Reception Administrator
Location: Banbury
Part-Time | 20 Hours Per Week
Choice of Shift: 9:00am - 1:00pm OR 1:00pm - 5:00pm
Salary: £13,714 per annum (£24,000 FTE)
Are you a confident, professional people person who enjoys delivering outstanding customer service? Our client, a highly respected and long-established professional services firm, is looking for two Part-Time Client Reception Administrators to join their friendly Banbury office.
As the first point of contact for clients and visitors, you'll play a vital role in creating a welcoming and professional experience while also providing valuable administrative support to the wider team.
The Role:
- Greeting clients and visitors and ensuring they receive a warm and professional welcome
- Managing incoming calls and directing enquiries appropriately
- Coordinating meeting room bookings and visitor arrivals
- Handling post, deliveries, scanning and document management
- Supporting colleagues with a variety of administrative tasks
- Assisting with file management, archiving and compliance-related administration
- Maintaining a professional and organised reception environment
About You:
You do not necessarily need previous reception experience, however you must be comfortable dealing with people face-to-face and have a confident, professional manner.
- Reception
- Hospitality
- Retail
- Customer Service
- Front of House
- Administration
You’ll also have:
- Excellent communication skills
- Strong organisational skills and attention to detail
- Good IT skills, including Outlook and Microsoft Office
- A friendly, approachable and professional attitude
- The confidence to work independently within the reception area
What's On Offer?
- Excellent work-life balance with part-time hours
- Stable, long-term opportunity with a well-established organisation
- Friendly and supportive working environment
- Varied role combining customer service and administration
- Overtime opportunities available for holiday and absence cover
- Immediate interviews available
This position is based full-time from the Banbury office. Occasional attendance at quarterly team meetings may be required.
If you're looking for a role where you can make a genuine difference to clients' experience whilst working within a professional and supportive environment, we'd love to hear from you.
To apply, please send your CV to Tammie Huntley at T2P Recruitment.
Receptionist in Banbury employer: T2P Recruitment
Join a highly respected professional services firm in Banbury, where you'll enjoy a friendly and supportive work culture that values outstanding customer service. With part-time hours offering an excellent work-life balance, this role provides opportunities for personal growth and development while being the welcoming face of the organisation. Experience a stable, long-term position with a team that prioritises collaboration and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Banbury
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like T2P Recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at T2P Recruitment and let us see your personality shine through!
We think you need these skills to ace Receptionist in Banbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and T2P Recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about T2P Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at T2P Recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress T2P Recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which T2P Recruitment will surely appreciate.
