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- Tasks: Lead a specialist team to service industrial test and measurement equipment.
- Company: Established engineering business with a focus on innovation.
- Benefits: £60,000 salary, car, bonus, and hybrid working.
- Why this job: Make a real impact by leading a dedicated team and supporting clients.
- Qualifications: Experience in team leadership and a degree in engineering.
- Other info: Opportunity for growth in a dynamic and supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
£60,000 plus car and bonus
Warwick – Hybrid Working
T2M Resourcing are recruiting on behalf of a well-established engineering business for a Service Manager to lead a small, but specialist team of engineers to service industrial test and measurement equipment. The role will be to provide day-to-day management of the service team as well as technical support to engineers and customers.
Key duties as a Service Manager:
- Leading the Service Team to deliver exceptional maintenance and service for clients.
- Liaising with customers to evaluate service requirements and provide technical support.
- Scheduling and allocating engineers for business requirements.
- Identify and communicate warranty timeframes.
- Provide quotes and costings to sales teams.
- Build expert level knowledge of products.
- Drive growth of the service team revenues through upselling.
- Ensuring Engineers have required training and resources to complete work.
- Attending client sites to provide quotes and servicing.
Requirements to be successful as a Service Manager:
- Experience in leading teams of engineers to deliver maintenance/servicing.
- Degree or similar qualifications in engineering discipline.
- Positive in communicating and presenting to customers.
- Proven as a service/maintenance engineer with industrial machinery.
- Strong operational and administrative management skills.
- Knowledge of electrical, mechanical, pneumatic, and hydraulic systems.
- Confident with IT systems: Office, SAP, and ERP systems.
This will be a hybrid role from the HQ in Warwick, a UK Driving License is essential as there will be travel to client sites when required to meet with customers and support service engineers.
Service Manager employer: T2M Resourcing
Contact Detail:
T2M Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've successfully managed teams and delivered exceptional service in the past. Show them you’re the perfect fit for leading their specialist team!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each one. It’s all about finding the right match!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in leading teams and servicing industrial machinery, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the key duties of the role, like liaising with customers or managing engineers.
Show Off Your Technical Skills: Don’t forget to showcase your technical know-how! Mention your familiarity with electrical, mechanical, pneumatic, and hydraulic systems, as well as your confidence with IT systems like Office and SAP. This will help us see your expertise at a glance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at T2M Resourcing
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial test and measurement equipment. Be ready to discuss specific systems like electrical, mechanical, pneumatic, and hydraulic systems. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve motivated engineers or improved service delivery. Highlighting your experience in managing a team will resonate well with the interviewers.
✨Customer Communication is Key
Since liaising with customers is a big part of the role, practice how you would communicate service requirements and provide technical support. You might even want to role-play some scenarios with a friend to get comfortable with presenting solutions clearly and confidently.
✨Be Ready for Operational Questions
Expect questions about scheduling, resource allocation, and upselling services. Prepare to discuss how you would handle these tasks effectively. Having a clear strategy in mind will demonstrate your operational management skills and readiness for the role.
