Technical Support Engineer in Birmingham

Technical Support Engineer – Permanent – South Birmingham, Hybrid 2-3 days a week – Up to £35k.

This range is set by T2M Resourcing; actual pay is based on skills and experience.

What you’ll be doing

The first line support team is technical; as the first escalation step you’ll triage support tickets, provide break‑fixes, recommend short, medium and long‑term solutions, and liaise with senior engineers and pre‑sales to advise customers on next steps and resolutions across private cloud, Azure, on‑prem, M365, managed print, and related services.

About you

You are a problem solver with experience in managed service environments. Experience administering Azure services or logic apps is an advantage, but training will be provided. You have a few years in a managed service business and want more challenging tasks.

Why you’ll love it here

The organisation has doubled seat count in six months and operates at scale. A solid team focuses on technical delivery, pace, and work‑life balance. Socially, the team enjoys football, sim racing, running and motorsports.

How to apply

Apply directly or contact Sam Birtwistle on LinkedIn – contact details are on the profile.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Information Technology