T2M Resourcing Ltd is recruiting a Service Desk Team Lead to guide the first line team, act as the senior escalation point, and support the Service Desk Manager. The role focuses on hands-on leadership, onboarding new starters, knowledge sharing and driving service improvement.
Ideal candidates have 2+ years in senior first or second line, with ITIL knowledge and experience mentoring others. The MSP background and a customer-service focus are highly valued in this fast-moving environment.
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Service Desk Team Lead — Hands-On, Growth & Mentoring in Halesowen employer: T2M Resourcing Ltd
Join a high-growth enterprise in the North East that champions innovation and collaboration, offering a vibrant work culture and exceptional career development opportunities for Fund Accountants. With access to a dynamic city centre lifestyle and a supportive team environment, you'll thrive while working on impactful projects that enhance your professional skills and contribute to a prestigious client portfolio.
