At a Glance
- Tasks: Lead and inspire a team to deliver exceptional Health and Social Care Apprenticeships.
- Company: Join a values-led organisation focused on learner success and team development.
- Benefits: Home-based role, competitive salary, 25 days leave, and access to student discounts.
- Other info: Enjoy a supportive culture with strong collaboration across departments.
- Why this job: Make a real impact in a key leadership role with autonomy and influence.
- Qualifications: 2+ years management experience and a passion for developing others.
The predicted salary is between 40000 - 40000 £ per year.
Salary: £40,000
Reports to: Operations Manager
Are you a people-focused performance leader who thrives on results, quality and developing others? We’re looking for an experienced Performance Manager to lead, coach and inspire a high-performing team of Personal Development Managers (PDMs) delivering Health and Social Care Apprenticeships. This is a key leadership role where you’ll take ownership of performance, quality, learner progress and team development ensuring exceptional outcomes for learners, employers and the wider business.
If you’re passionate about driving standards, love working with data, and get real satisfaction from growing people and improving performance, this could be the role for you.
What you’ll be doing
- Lead, coach and develop a team of Personal Development Managers to deliver outstanding teaching, learning and learner progress across Level 2, 3, 4 and 5 Health and Social Care Apprenticeships.
- Take ownership of KPIs, success rates and performance targets, working closely with the Operations Manager to meet business objectives.
- Hold full responsibility for team performance, including P&L oversight.
- Carry out monthly 1:1s, setting SMART targets that stretch and support performance.
- Proactively manage underperformance, using structured performance improvement processes where required.
- Ensure timely learner progression through effective caseload reviews and intervention where progress slows.
- Oversee learner visits and planning to ensure monthly contact and KPI compliance.
- Maintain a high-quality learner journey in line with internal standards, ESFA funding rules and Ofsted requirements.
- Work collaboratively with Quality, Compliance and Support teams to ensure learner portfolios meet required standards.
- Support recruitment, interviewing and onboarding of new team members.
- Lead team meetings, share best practice and contribute to continuous improvement across Operations.
- Act on safeguarding concerns in line with company policy and procedures.
What we’re looking for
Essential experience:
- Minimum 2 years management experience.
- Proven experience leading and performance-managing teams, ideally within Health and Social Care Apprenticeship provision.
- Strong track record of achieving KPIs and working to budget forecasts.
- Confidence using data to drive decisions and improvement.
Skills and attributes:
- Excellent coaching and people-development skills.
- Strong communication and stakeholder-management ability.
- Analytical mindset with great attention to detail.
- Resilient, tenacious and solutions-focused.
- Comfortable holding others to account while supporting their growth.
Our values matter
We’re proud of a culture that puts learners and employers first. We’re looking for someone who demonstrates:
- Ownership taking accountability for results and outcomes.
- Passion & Tenacity bringing energy, urgency and a can-do approach.
- Collaboration working positively across teams to solve problems.
- Commitment delivering on promises and maintaining high standards.
- Developing Others growing people with the business and celebrating success.
Why join us?
- A key leadership role with real influence and autonomy.
- The opportunity to shape performance and quality across learner journeys.
- A values-led organisation committed to developing its people.
- A supportive senior team and strong cross-department collaboration.
Benefits of working with t2 group
- Home based role with travel (mileage paid).
- Laptop and mobile phone provided.
- 25 days annual leave + bank holidays (increasing with length of service).
- Christmas & New Year shutdown period.
- Pension scheme.
- Specsavers scheme.
- Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM.
- £500 employee referral bonus scheme.
- Enhanced sick pay & maternity reward vouchers.
- Employee well-being and assistance programme.
- Access to EV company car scheme.
- Life assurance cover.
Additional Requirements
- Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company).
- Employment is subject to a satisfactory enhanced DBS check & references.
t2 group is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please visit the t2 website.
We’d love to hear from you! Apply today and take the next step in your career with t2 group.
Team Manager in Woking employer: t2 group
At t2 group, we pride ourselves on being a values-led organisation that prioritises the development of our people and the success of our learners. As a Team Manager in Health & Social Care Apprenticeships, you'll enjoy a home-based role with travel, competitive benefits including enhanced sick pay and a supportive work culture that fosters collaboration and continuous improvement. Join us to make a meaningful impact while enjoying opportunities for personal growth and a strong commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission. Practise common interview questions and think of examples that showcase your leadership and coaching skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team manager position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining us. It also gives you a chance to showcase your understanding of our values and how you can contribute to our mission.
We think you need these skills to ace Team Manager in Woking
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for health and social care shine through. We want to see how much you care about developing others and driving performance. Share specific examples that highlight your commitment to these values!
Be Data-Driven:Since this role involves working with KPIs and performance metrics, make sure to mention your experience with data analysis. We love candidates who can use data to drive decisions and improve outcomes, so don’t hold back on showcasing your analytical skills!
Tailor Your Application:Take the time to tailor your application to the job description. Highlight your relevant management experience and coaching skills that align with what we’re looking for. A personalised application shows us you’re genuinely interested in joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at t2 group
✨Know Your Numbers
As a Team Manager, you'll need to demonstrate your ability to work with KPIs and performance metrics. Brush up on relevant data from your previous roles and be ready to discuss how you've used this information to drive improvements in team performance.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Think about specific situations where your guidance led to improved performance or learner outcomes, as this will resonate well with the interviewers.
✨Emphasise Collaboration
This role requires working closely with various teams. Be ready to share experiences where you've collaborated effectively with others to solve problems or improve processes. Highlight your communication skills and how they contribute to a positive team environment.
✨Demonstrate Passion for Development
Express your commitment to developing others and driving standards. Share your vision for how you would lead a team of Personal Development Managers and ensure exceptional outcomes for learners. This will show that you're aligned with the company's values and mission.
