Customer Service / Business Administration Assessor (Personal Development Manager) Hybrid working Full Time | Permanent £27,000 per year + bonus + expenses Please only apply if you meet the following essential criteria: · Level 3+ qualification in Customer service or Business administartion · Minimum 2 years' recent experience in Customer Service or Business Administration · Full UK driving licence and willingness to travel Applications will only be considered from candidates who meet all the essential criteria listed above. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Customer Service or Business Administration qualifications Levels 2-3. You will have a clear set of KPI's and will manage your own diary to ensure you achieve these. · No learner sourcing is required – all learners are provided, allowing you to focus on delivery, coaching and assessment. · This role is sometimes referred to as Apprenticeship Assessor, Health and Social Care Tutor or Skills Coach within Health and Social Care. Key Responsibilities · Engaging with learners and employers on a monthly basis to gain commitment to programme Delivering effective teaching and learning sessions to develop knowledge, skills and behaviours as defined in the Apprenticeship standards Adhering to Ofsted requirements and best practice for teaching, learning and assessment Meet with an average of 3 learner per day remotely, using Microsoft teams, to ensure a minimum of 90% of learners are seen every month Proactively manage and progress a caseload of learners in line with the curriculum approach to ensure they complete within funded programme end dates
Customer Service Assessor in West Wickham employer: t2 group
t2 Group is an exceptional employer, offering a supportive and flexible work environment for Health and Social Care Assessors in Chester and surrounding areas. With a strong focus on employee wellbeing, generous benefits including a bonus scheme, health cash plan, and 25 days of holiday, we prioritise your growth and work-life balance. Join us to make a meaningful impact while enjoying the advantages of hybrid working and a commitment to professional development.
