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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver top-notch Health and Social Care Apprenticeships.
- Company: Join a values-driven organisation focused on learner success and team development.
- Benefits: Enjoy remote work, generous leave, and access to student discounts.
- Why this job: Make a real impact by shaping performance and quality in education.
- Qualifications: 2+ years of management experience and a passion for developing others.
- Other info: Dynamic role with strong support and career growth opportunities.
Are you a people-focused performance leader who thrives on results, quality and developing others? We’re looking for an experienced Performance Manager to lead, coach and inspire a high-performing team of Personal Development Managers (PDMs) delivering Health and Social Care Apprenticeships. This is a key leadership role where you’ll take ownership of performance, quality, learner progress and team development ensuring exceptional outcomes for learners, employers and the wider business.
If you’re passionate about driving standards, love working with data, and get real satisfaction from growing people and improving performance, this could be the role for you.
What you’ll be doing
- Lead, coach and develop a team of Personal Development Managers to deliver outstanding teaching, learning and learner progress across Level 2, 3, 4 and 5 Health and Social Care Apprenticeships.
- Take ownership of KPIs, success rates and performance targets, working closely with the Operations Manager to meet business objectives.
- Hold full responsibility for team performance, including P&L oversight.
- Carry out monthly 1:1s, setting SMART targets that stretch and support performance.
- Proactively manage underperformance, using structured performance improvement processes where required.
- Ensure timely learner progression through effective caseload reviews and intervention where progress slows.
- Oversee learner visits and planning to ensure monthly contact and KPI compliance.
- Maintain a high-quality learner journey in line with internal standards, ESFA funding rules and Ofsted requirements.
- Work collaboratively with Quality, Compliance and Support teams to ensure learner portfolios meet required standards.
- Support recruitment, interviewing and onboarding of new team members.
- Lead team meetings, share best practice and contribute to continuous improvement across Operations.
- Act on safeguarding concerns in line with company policy and procedures.
What we’re looking for
Essential experience:
- Minimum 2 years management experience.
- Proven experience leading and performance-managing teams, ideally within Health and Social Care Apprenticeship provision.
- Strong track record of achieving KPIs and working to budget forecasts.
- Confidence using data to drive decisions and improvement.
Skills and attributes:
- Excellent coaching and people-development skills.
- Strong communication and stakeholder-management ability.
- Analytical mindset with great attention to detail.
- Resilient, tenacious and solutions-focused.
- Comfortable holding others to account while supporting their growth.
Our values matter
We’re proud of a culture that puts learners and employers first. We’re looking for someone who demonstrates:
- Ownership - taking accountability for results and outcomes.
- Passion & Tenacity - bringing energy, urgency and a can-do approach.
- Collaboration - working positively across teams to solve problems.
- Commitment - delivering on promises and maintaining high standards.
- Developing Others - growing people with the business and celebrating success.
Why join us?
- A key leadership role with real influence and autonomy.
- The opportunity to shape performance and quality across learner journeys.
- A values-led organisation committed to developing its people.
- A supportive senior team and strong cross-department collaboration.
Benefits of working with t2 group
- Home based role with travel (mileage paid).
- Laptop and mobile phone provided.
- 25 days annual leave + bank holidays (increasing with length of service).
- Christmas & New Year shutdown period.
- Pension scheme.
- Specsavers scheme.
- Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM.
- £500 employee referral bonus scheme.
- Enhanced sick pay & maternity reward vouchers.
- Employee well-being and assistance programme.
- Access to EV company car scheme.
- Life assurance cover.
Additional Requirements
- Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company).
- Employment is subject to a satisfactory enhanced DBS check & references.
- t2 group is committed to providing a safe environment for all learners and employees.
We’d love to hear from you! Apply today and take the next step in your career with t2 group.
Performance Manager in Guildford employer: t2 group
Contact Detail:
t2 group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager in Guildford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to performance management. Think about how you can demonstrate your coaching skills and data-driven decision-making in real-life examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Performance Manager in Guildford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for performance management and developing others shine through. We want to see that you genuinely care about driving standards and improving outcomes for learners.
Be Specific with Your Experience: Make sure to highlight your relevant experience in leading teams and achieving KPIs. Use specific examples from your past roles to demonstrate how you've successfully managed performance and driven results.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and values mentioned in the job description. Show us how your skills align with what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at t2 group
✨Know Your Numbers
As a Performance Manager, you'll be expected to work with KPIs and data. Brush up on relevant metrics related to Health and Social Care Apprenticeships. Be ready to discuss how you've used data in the past to drive performance improvements.
✨Showcase Your Coaching Skills
This role is all about leading and developing others. Prepare examples of how you've successfully coached team members in the past. Think about specific situations where your coaching made a tangible difference to performance or learner outcomes.
✨Demonstrate Your Passion for Development
The company values commitment to developing others. Share your philosophy on team development and how you celebrate success within your team. Highlight any initiatives you've led that focused on personal growth and learning.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially around managing underperformance. Think through scenarios where you've had to intervene and support team members. Be ready to explain your approach and the outcomes.
