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- Tasks: Ensure guest safety, respond to incidents, and maintain a welcoming atmosphere.
- Company: Join the prestigious 5 Star May Fair Hotel with a luxury environment.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be a vital part of a luxury hotel, ensuring safety and exceptional guest service.
- Qualifications: Experience in security roles and a valid SIA licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.
Role Overview
As a Duty Security Officer, you will be a visible, reassuring presence throughout the hotel. You will protect the wellbeing of guests and staff, respond swiftly to incidents, and ensure that all security procedures are followed to the highest standard. You will work closely with Front of House and the Management team to maintain a safe, welcoming atmosphere befitting a luxury establishment.
Responsibilities
- Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets.
- Conduct regular patrols of guest floors, public areas, back‑of‑house spaces, and perimeter zones.
- Respond promptly and professionally to incidents, emergencies, and guest concerns.
- Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols.
- Support the management of lost property, incident reporting, and daily security logs.
- Assist with VIP arrivals, high‑profile events, and crowd management when required.
- Enforce hotel policies while delivering exceptional guest service.
- Liaise with external emergency services when necessary.
Qualifications
- Previous experience in hotel security, corporate security, or a similar guest‑facing role.
- A valid SIA Door Supervisor or Security Guarding licence.
- Strong communication skills and a confident, approachable manner.
- The ability to remain composed under pressure and handle sensitive situations with discretion.
- Excellent observational skills and a proactive mindset.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
Company Benefits
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Duty Security Officer in London employer: T06-Central Health and Safety-EGLS
Contact Detail:
T06-Central Health and Safety-EGLS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and security sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for the Duty Security Officer role. Show us you're keen and ready to step into the action!
✨Tip Number 3
Prepare for interviews by brushing up on your situational responses. Think about how you would handle various scenarios that could arise in a luxury hotel setting. We want to see your calmness and professionalism shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Duty Security Officer in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our luxury environment.
Tailor Your Application: Make sure to tailor your application specifically for the Duty Security Officer position. Highlight your relevant experience in hotel security or guest-facing roles, and connect your skills to the responsibilities listed in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at the May Fair Hotel.
How to prepare for a job interview at T06-Central Health and Safety-EGLS
✨Know the Hotel Inside Out
Before your interview, take some time to research the May Fair Hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their standards of luxury and service.
✨Demonstrate Your Calmness Under Pressure
As a Duty Security Officer, you'll need to handle sensitive situations with discretion. Prepare examples from your past experiences where you've successfully managed emergencies or difficult guests. Highlight your ability to stay composed and act swiftly, as this is crucial in a luxury environment.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, practice clear and confident responses. You might even want to role-play potential scenarios with a friend beforehand, focusing on how you'd communicate with guests and staff during incidents or emergencies.
✨Ask Insightful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the hotel’s approach to security and guest relations, or how they support their staff in high-pressure situations. This shows that you're not just interested in the job, but also in contributing positively to their team.