At a Glance
- Tasks: Support project delivery and optimise workflows using innovative tools and AI.
- Company: Join a dynamic creative agency focused on excellence and collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Embrace a culture of respect and continuous improvement.
- Why this job: Be at the forefront of project management and drive impactful change.
- Qualifications: Experience in project management and familiarity with AI tools.
The predicted salary is between 50000 - 60000 € per year.
The Delivery Manager is a key role for a new team structure and workflow, focused on supporting delivery excellence and the realisation of high-quality, integrated outputs for our clients. Working in close partnership with client leads, this position assists in the robust set-up and governance of projects, the consistent application of the DIPPAM workflow, and the effective adoption of AI.
The Delivery Manager plays a vital supporting role in project set-up, triage, and delivery within the client pillar with guidance from the Head of Creative Operations, Client Leads and Head of Production. They contribute to achieving pillar‑specific OKRs, helping to embed tools and platforms and ensuring teams are equipped to meet or exceed client expectations. Their expertise lies in optimisation and supporting project teams to deliver their best work against agreed client expectations.
Responsibilities
- Support the Client Leads and client service teams in the comprehensive upfront triage and rigorous definition of projects from the outset.
- Contribute to the definition of robust guardrails and ways of working on all projects, based on agency guidelines.
- Assist with effective resource and cost planning, the identification of risks, and the creation of mitigation plans to ensure clear project control and governance from the outset.
- Manage the upward approval process for final project scope, timelines, and delivery plans, ensuring timely sign‑off from senior stakeholders to maintain project momentum.
- Support the application and maintenance of rigorous project and operational fundamentals, including proactive in‑flight management, diligent tracking, and robust change control mechanisms.
- Support Client Leads with the delivery of high‑quality, integrated project outputs.
- Assist in the implementation of robust QA & risk protocols, leveraging AI where possible for early detection and mitigation of potential issues.
- Monitor and report on project health and performance, identifying areas for improvement and supporting the implementation of AI‑driven solutions to enhance execution.
- Support the consistent project set‑up and adoption of WPP Open, ensuring its effective use as our central platform for integrated delivery.
Transformation:
- Support the landing and adoption of the workflow and renewed delivery practices within their pillar.
- Assist in the optimisation of our new client‑specific resource management processes, ensuring efficient allocation of talent and specialist services.
- Monitor the delivery of accelerated outputs, aligned to the effort and timeframe guidelines defined by DIPPAM leadership.
- Support with the delivery of Sprints and other innovative ways of working that enable accelerated integrated delivery.
Change Adoption & Training Support:
- Support the successful adoption of new processes, structures, and technologies by teams within your pillars.
- Support with the planning and execution of training programmes related to the DIPPAM workflow, WPP Open, AI tools, and new operational procedures.
Skills Required
- Strong project and programme management skills, with experience in managing complex projects from initiation to completion, ensuring adherence to scope, budget, and timelines.
- Experience in implementing and contributing to the optimisation of operational and project management frameworks within a marketing or creative agency.
- Good practical experience in leveraging AI, machine learning, and automation tools to optimise workflows.
- Experience in adopting new operational processes and technologies, helping to foster a culture of continuous improvement.
- Strong facilitation skills, with experience in Agile sprints with internal teams and clients.
- Proven ability to build strong relationships and effectively communicate with diverse internal and external stakeholders.
- Strong familiarity and practical experience with WPP Open.
- Strong collaborative skills with the ability to work effectively with diverse internal teams (e.g. Creative, Production, Strategy, Planning and Specialist Services).
- A proactive and analytical approach to identifying operational bottlenecks, anticipating risks, and implementing effective solutions.
- Excellent communication skills to articulate operational processes clearly and support the consistent adoption of new ways of working.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Delivery Manager employer: T–
WPP is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. As a Delivery Manager, you will benefit from extensive professional development opportunities, a commitment to diversity and inclusion, and the chance to work with cutting-edge AI tools in a supportive environment. Located in a vibrant area, WPP fosters a sense of community and encourages employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could get your foot in the door.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management and delivery. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your expertise with real examples! When discussing your experience, highlight specific projects where you’ve optimised workflows or implemented new processes. This will demonstrate your value and fit for the Delivery Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your project management skills and experience relevant to the Delivery Manager role. We want to see how your background aligns with our focus on delivery excellence and client satisfaction.
Showcase Your Experience with AI:Since leveraging AI is a key part of this role, don’t forget to mention any practical experience you have with AI tools or automation in your application. We’re keen to see how you can contribute to optimising workflows and enhancing project delivery.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to articulate your experiences and achievements. We appreciate clarity as much as we value creativity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at T–
✨Know Your Projects Inside Out
Before the interview, make sure you understand the types of projects the company handles. Familiarise yourself with their workflow, especially the DIPPAM process, and be ready to discuss how your experience aligns with their project delivery expectations.
✨Showcase Your AI Savvy
Since leveraging AI is a key part of the role, prepare examples of how you've used AI or automation tools in past projects. Be specific about the outcomes and improvements these tools brought to your workflows.
✨Demonstrate Strong Communication Skills
As a Delivery Manager, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you've built relationships with clients and team members in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage risks. Think of scenarios where you've had to navigate challenges in project management, and be ready to explain your thought process and the solutions you implemented.
