At a Glance
- Tasks: Support key clients with technical issues and maintain high-performing environments.
- Company: Join T-Tech, a company that values quality and ownership.
- Benefits: Competitive salary, pension scheme, life assurance, and 23 days holiday plus your birthday off.
- Other info: Enjoy a culture that respects work-life balance and promotes career progression.
- Why this job: Make a real impact while developing your skills in a collaborative team.
- Qualifications: Strong knowledge of Microsoft technologies and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
If you are an engineer who enjoys autonomy, visibility, and building trusted client relationships, this is an opportunity to step into a genuinely impactful position. We are looking for a confident and technically capable Field Engineer to support key clients across Berkshire and Wiltshire. This is not simply a reactive support role. You will be relied upon to maintain stable, high-performing environments while acting as a trusted technical partner to your clients. You will serve as the link between client sites and internal teams, combining strong troubleshooting capability with clear communication and excellent service delivery.
What Your Day-to-Day Will Look Like
- You will be part of a collaborative team, supporting our strategic client accounts.
- Managing escalated technical support tickets from 1st Line, resolving more complex issues.
- Conducting thorough root‑cause analysis rather than applying short‑term fixes.
- Supporting users remotely and attending site visits when required.
- Providing clear technical guidance and practical solutions to end users.
- Accurately documenting incidents and resolutions within the ticketing system.
- Monitoring system performance and proactively identifying areas for improvement.
- Contributing ideas to improve processes and overall service delivery.
Why Join T-Tech?
- We are building a team of people who care about quality, ownership and doing the right thing.
- Work with clients who value expertise and partnership.
- Be trusted with responsibility, not micromanaged.
- Contribute ideas that genuinely influence how we improve.
- Develop your technical and professional skills in a growing organisation.
- Be part of a collaborative, high‑performing team.
Requirements
- Strong knowledge of the Microsoft stack, including Microsoft 365, Azure AD, Intune, Entra ID, Windows Server and core networking fundamentals.
- Thriving in a client‑facing environment.
- Communicating technical concepts clearly and professionally to both technical and non‑technical stakeholders.
- Enjoying ownership and accountability.
- Working well independently while contributing to a wider technical team.
- Taking pride in delivering high standards of service.
- Appreciating variety and structured problem‑solving.
Benefits
- Competitive salary based on your experience and technical expertise.
- Pension scheme after 3 months, with T-Tech matching contributions up to 4%.
- Life Assurance at 3x your salary to provide financial security for your family.
- Income Protection to support you in the event of long‑term illness.
- 23 days’ holiday plus your birthday off.
- A culture that respects balance. We work hard, but sustainably.
- Access to continuous learning, including CBT Nuggets.
- Exposure to modern Microsoft technologies and real‑world projects.
- The opportunity to work alongside experienced consultants and engineers.
- Clear and genuine career progression pathways. We promote capability and ambition.
- Friday Pulse to regularly check in on wellbeing and engagement.
- Suggestion Box platform so your ideas influence how we improve.
- Open communication with leadership. We listen and we act.
- Medical cashback scheme with BUPA.
IT Field Engineer - Berkshire in Slough employer: T-Tech
At T-Tech, we pride ourselves on fostering a work environment that champions autonomy, collaboration, and professional growth. As an IT Field Engineer in Berkshire, you will not only enjoy competitive benefits such as a generous pension scheme and life assurance but also be part of a culture that values your input and encourages continuous learning. Join us to build trusted client relationships while developing your technical skills in a supportive and high-performing team.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer - Berkshire in Slough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what T-Tech values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges T-Tech might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at T-Tech!
✨Direct Apply to T-Tech
Let's not forget to apply directly through the T-Tech website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Engineer - Berkshire in Slough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at T-Tech.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at T-Tech. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at T-Tech
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
