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For Companies At a Glance
- Tasks: Support key clients with technical issues and maintain high-performing environments.
- Company: Join T-Tech, a fast-growing IT consultancy focused on quality and client relationships.
- Benefits: Competitive salary, pension scheme, 23 days holiday, and continuous learning opportunities.
- Why this job: Be a trusted partner to clients and influence how we improve services.
- Qualifications: Strong knowledge of Microsoft technologies and excellent communication skills.
- Other info: Enjoy quarterly social events and a supportive, people-first culture.
The predicted salary is between 36000 - 60000 ÂŁ per year.
If you are an engineer who enjoys autonomy, visibility, and building trusted client relationships, this is an opportunity to step into a genuinely impactful position. We are looking for a confident and technically capable Field Engineer to support key clients across Berkshire and Wiltshire. This is not simply a reactive support role. You will be relied upon to maintain stable, high‑performing environments while acting as a trusted technical partner to your clients. You will serve as the link between client sites and internal teams, combining strong troubleshooting capability with clear communication and excellent service delivery.
What Your Day‑to‑Day Will Look Like
- Managing escalated technical support tickets from 1st Line, resolving more complex issues
- Conducting thorough root cause analysis rather than applying short‑term fixes
- Supporting users remotely and attending site visits when required
- Providing clear technical guidance and practical solutions to end users
- Accurately documenting incidents and resolutions within the ticketing system
- Monitoring system performance and proactively identifying areas for improvement
- Contributing ideas to improve processes and overall service delivery
Why Join T-Tech?
We are building a team of people who care about quality, ownership, and doing the right thing. At T-Tech, you will:
- Work with clients who value expertise and partnership
- Be trusted with responsibility, not micromanaged
- Contribute ideas that genuinely influence how we improve
- Develop your technical and professional skills in a growing organisation
- Be part of a collaborative, high‑performing team
Requirements
- Have strong knowledge of the Microsoft stack, including Microsoft 365, Azure AD, Intune, Entra ID, Windows Server and core networking fundamentals
- Thrive in a client‑facing environment
- Communicate technical concepts clearly and professionally to both technical and non‑technical stakeholders
- Enjoy ownership and accountability
- Work well independently while contributing to a wider technical team
- Take pride in delivering high standards of service
- Appreciate variety and structured problem‑solving
Benefits
What we can offer you
- Competitive salary based on your experience and technical expertise
- Pension scheme after 3 months, with T-Tech matching contributions up to 4%
- Life Assurance at 3x your salary to provide financial security for your family
- Income Protection to support you in the event of long‑term illness
- 23 days' holiday plus your birthday off
- A culture that respects balance. We work hard, but sustainably.
Growth & Development
- Access to continuous learning, including CBT Nuggets
- Exposure to modern Microsoft technologies and real‑world projects
- The opportunity to work alongside experienced consultants and engineers
- Clear and genuine career progression pathways. We promote capability and ambition.
Your Voice Matters
- Friday Pulse to regularly check in on wellbeing and engagement
- Suggestion Box platform so your ideas influence how we improve
- Open communication with leadership. We listen and we act.
Culture & Community
We take our work seriously but not ourselves. Quarterly social events are part of life at T-Tech. Think go-karting, games nights, boat parties, Crystal Maze experiences, and escape rooms. We build strong teams because we genuinely enjoy working together.
Health & Wellbeing
Medical cashback scheme with BUPA, a supportive, people‑first environment.
About T-Tech
At T-Tech, we do more than provide IT support — we become trusted technology partners to ambitious UK businesses. As one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, we specialise in supporting SMEs within the Accountancy and Professional Services sectors. These organisations operate in demanding environments where reliability, security and efficiency are critical. That is where we come in. We combine technical expertise with commercial understanding to help our clients reduce risk, improve productivity and use technology as a genuine competitive advantage. Our mission is simple: keep UK businesses running smoothly, solve problems decisively and provide proactive, personal service that builds long‑term relationships.
What We Do
- Business Consultancy
- IT Support
- Technical Consultancy
- Cloud, Networks & Security
- Intelligent Automation
- Communications
Our Values
- Service Centric: We put our customers at the centre of everything we do. We take accountability seriously and consistently deliver on our commitments.
- United: We succeed as a team. We respect different perspectives, communicate openly and support one another to achieve shared goals.
- High Standards: We take pride in our work. We plan thoroughly, continually improve and invest in learning to stay ahead.
- Agile: We adapt quickly and confidently. We manage change with resilience and approach new challenges with a solutions mindset.
IT Field Engineer - Berkshire in Reading employer: T-Tech
Contact Detail:
T-Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer - Berkshire in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical expertise and problem-solving abilities to potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to IT support and field engineering. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at T-Tech.
We think you need these skills to ace IT Field Engineer - Berkshire in Reading
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your knowledge of the Microsoft stack and any relevant technical expertise in your application. We want to see how you can bring your skills to the table and support our clients effectively.
Communicate Clearly: Since you'll be dealing with both technical and non-technical stakeholders, it's crucial to demonstrate your ability to communicate complex concepts simply. Use clear language in your application to show us you can bridge that gap.
Emphasise Client Relationships: We value engineers who thrive in client-facing roles. Share examples of how you've built trusted relationships with clients in the past, as this is key to succeeding in our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at T-Tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft stack, especially Microsoft 365, Azure AD, and Windows Server. Be ready to discuss how you've used these technologies in past roles and how they can benefit clients.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex technical issues you've resolved. Highlight your approach to root cause analysis and how you ensure long-term solutions rather than quick fixes. This will demonstrate your ability to maintain high-performing environments.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You’ll need to communicate effectively with both technical and non-technical stakeholders, so being able to break down complex ideas is key to showing you can be a trusted partner.
✨Emphasise Your Client-Facing Experience
Share specific instances where you've built strong relationships with clients. Discuss how you’ve contributed to their success and how you handle escalated support tickets. This will show that you thrive in a client-facing environment and take ownership of your work.