Account Manager
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Account Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: As an Account Manager, you'll build client relationships and drive business growth with tailored technology solutions.
  • Company: Join T-Tech, a fast-growing IT consultancy that empowers SMEs with innovative tech solutions.
  • Benefits: Enjoy 23 days of holiday, exciting social events, and exceptional career progression opportunities.
  • Why this job: Be part of a collaborative team that values innovation and professional development in a vibrant office.
  • Qualifications: 4+ years in Account Management with strong negotiation skills and a proven sales track record.
  • Other info: Ready to elevate your career? Apply now and join a company that values your ambition!

The predicted salary is between 36000 - 60000 £ per year.

Account Manager – Islington

Permanent | Full-Time

Are you a dynamic and results-driven Account Manager looking for your next challenge? Join T-Tech , a fast-paced and innovative company, where you’ll play a key role in driving business growth and building strong client relationships!

Why Join Us?

  • Work with cutting-edge technology solutions
  • Thrive in a collaborative and supportive team environment
  • Fantastic opportunities for career growth and professional development

About the Role

As an Account Manager , you’ll be the go-to advisor for a portfolio of clients, strengthening relationships, identifying new opportunities, and ensuring outstanding service delivery. Your goal? To enhance client satisfaction while driving business success!

What You’ll Be Doing

Client Development

  • Build and nurture strong client relationships, acting as a trusted technology advisor
  • Collaborate with clients and internal teams to develop tailored technology plans
  • Identify and secure opportunities to upsell services and drive business growth
  • Join client calls with the Service Delivery team to ensure high satisfaction levels
  • Gather and escalate client feedback to improve collaboration and service quality
  • Manage contract renewals and commercial agreements proactively
  • Process quote requests efficiently in partnership with the sales administration team

Additional Responsibilities

  • Upselling – Identify and convert additional business opportunities within existing accounts
  • Client Take-On – Ensure seamless service transition from sales to delivery
  • Project Oversight – Oversee small projects or provide escalation support
  • Administration – Keep records of pipelines, contracts, projects, and client data up to date
  • Support – Assist colleagues in resolving service issues and providing customer insights
  • Collaboration – Work closely with fellow account managers to enhance overall client experience
  • Company Initiatives – Get involved in wider business projects and initiatives

Requirements

What We’re Looking For

Experience & Skills

  • 4+ years’ experience in a face-to-face Account Management role
  • Proven track record in solution selling and achieving sales targets

Key Competencies

Essential:

  • Strong negotiation and commercial awareness
  • Excellent influencing & persuasion skills
  • Strategic thinker with problem-solving abilities
  • Exceptional customer service and communication skills
  • Ability to perform under pressure and represent the company externally

Desirable:

  • High attention to detail and strong decision-making skills
  • Ability to multitask and manage competing priorities
  • Basic leadership and process improvement experience (advantageous but not essential)

The Hiring Process

  • Initial telephone interview – Review of your experience and competency-based questions
  • Virtual interview – Meet with the hiring manager via Teams
  • Final face-to-face interview – With an online assessment completed beforehand

Ready to Take the Next Step?

If you’re a proactive and ambitious Account Manager ready to elevate your career, we want to hear from you! Apply today and be part of a company that values innovation, collaboration, and professional growth.

Benefits

What We Offer You:

  • Annual Holiday: Enjoy 23 days of annual holiday, in addition to public holidays and your birthday.
  • Learning Environment: Work alongside industry experts and stay ahead of the curve with the latest technologies.
  • Exciting Social Events: Our social committee organizes quarterly events, providing opportunities to connect with colleagues.
  • A Vibrant Office: Join our energetic team in our vibrant London office.
  • Exceptional Career Progression: We value your ambition and drive.

About Us

T-Tech is a fast-growing IT Consultancy, Support and Cloud Service provider in the UK, serving SMEs in the Accountancy and Professional Services sector. We help our customers embrace innovation and drive growth.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

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Account Manager employer: T-Tech

At T-Tech, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work environment in the heart of Islington. Our collaborative culture encourages professional growth through mentorship and exciting career advancement opportunities, while our commitment to cutting-edge technology ensures you stay at the forefront of the industry. Join us for a rewarding experience where your contributions are valued, and enjoy a vibrant office atmosphere along with generous benefits like 23 days of annual holiday and engaging social events.
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Contact Detail:

T-Tech Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarize yourself with T-Tech's services and solutions. Understanding the technology you’ll be advising clients on will not only boost your confidence but also help you engage more effectively during interviews.

✨Tip Number 2

Prepare to discuss your previous experience in account management, especially focusing on how you've successfully built client relationships and driven business growth. Use specific examples that highlight your negotiation skills and problem-solving abilities.

✨Tip Number 3

Showcase your strategic thinking by being ready to discuss how you would approach upselling services within existing accounts. Think about potential opportunities and how you can tailor solutions to meet client needs.

✨Tip Number 4

Demonstrate your ability to work under pressure by preparing for situational questions. Think of scenarios where you had to manage competing priorities or resolve service issues, and be ready to share how you handled them.

We think you need these skills to ace Account Manager

Client Relationship Management
Solution Selling
Negotiation Skills
Commercial Awareness
Influencing and Persuasion Skills
Strategic Thinking
Problem-Solving Abilities
Customer Service Excellence
Communication Skills
Ability to Perform Under Pressure
Attention to Detail
Decision-Making Skills
Multitasking
Project Oversight
Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in Account Management, especially your track record in solution selling and achieving sales targets. Use specific examples that demonstrate your negotiation skills and ability to build client relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at T-Tech. Mention how your skills align with their requirements, particularly your strategic thinking and problem-solving abilities. Be sure to express your interest in working with cutting-edge technology solutions.

Prepare for Interviews: Anticipate questions related to your experience in client development and upselling services. Prepare examples of how you've successfully managed client relationships and resolved service issues in the past. Familiarize yourself with T-Tech's business model and values to show your genuine interest.

Follow Up: After submitting your application or completing an interview, send a follow-up email expressing your gratitude for the opportunity. Reiterate your excitement about the position and how you can contribute to T-Tech's success.

How to prepare for a job interview at T-Tech

✨Showcase Your Relationship-Building Skills

As an Account Manager, your ability to build and nurture client relationships is crucial. Prepare examples of how you've successfully developed strong partnerships in the past, highlighting your role as a trusted advisor.

✨Demonstrate Your Solution Selling Experience

Be ready to discuss your proven track record in solution selling. Share specific instances where you identified client needs and successfully upsold services, showcasing your strategic thinking and problem-solving abilities.

✨Prepare for Scenario-Based Questions

Expect questions that assess your negotiation skills and commercial awareness. Practice responding to hypothetical scenarios that may arise in client interactions, focusing on how you would handle challenges and drive business growth.

✨Highlight Your Team Collaboration

Collaboration is key in this role. Be prepared to discuss how you've worked with internal teams to enhance client satisfaction and service delivery. Emphasize your ability to support colleagues and contribute to wider business initiatives.

Account Manager
T-Tech
Apply now
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