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For Companies At a Glance
- Tasks: Support customers and staff by managing queries, arranging services, and handling admin tasks.
- Company: Join T-SQUARED, a leader in creating innovative spaces for world-changing research.
- Benefits: Enjoy 31 days holiday, competitive salary, bonuses, and employee ownership.
- Other info: Be part of a trusted name in the industry with opportunities for growth and travel.
- Why this job: Make a real impact in life sciences while developing your career in a supportive environment.
- Qualifications: Proficient in Microsoft Office, strong organisational skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Glasgow, UK
Type: Full-time
Sector: Life Sciences | Engineering | High-Performance Environments
About Us
Here at T-SQUARED we don’t just design buildings – we Make Space for Genius. We design, build, validate and maintain highly specialised facilities for scientists and innovators who change the world. Employee-owned and independent, we offer an end-to-end solution for the complex, dedicated facilities that high-tech regulated industries need. We make and maintain spaces where our clients do amazing things, from preventing the next global pandemic to cutting-edge research at the speed of light. Their work changes the world, and we make it possible.
The Opportunity
The Business Support team provides support to our customers and staff throughout the UK. Due to continued growth, we are looking to recruit a pro-active & enthusiastic individual, who enjoys working in a fast paced environment and is able to prioritise and manage multiple tasks to ensure that we deliver a first class service to our customers.
What You’ll Be Doing
- Respond to customer, engineer & subcontractor queries by email & telephone to resolution.
- Arrange engineer & subcontractors attendance at reactive (callout/breakdown) works in conjunction with our customers.
- Raise purchase orders for ad-hoc material & subcontractor requirements.
- Issue assigned tasks to mobile service engineers through the IFS system.
- Identify and order materials, subcontractor services & plant hire required for upcoming planned maintenance contracts.
- Prepare quotations and annual maintenance contracts for review & issue to customers using company templates.
- Collating and checking accuracy of mobile engineer timesheets for costing & payroll purposes.
- Data entry & updating key business systems (IFS, PeopleHR & Assure H&S).
- Ordering stationery & PPE.
- General office admin (e.g. mail, franking, travel booking, scanning etc).
What We Are Looking For
- High level of proficiency in Microsoft Word & Excel.
- Strong organisation skills and the ability to plan workload to meet set deadlines.
- Able to confidently and professionally communicate with all staff at all levels of seniority throughout the business.
- Previous experience in a similar field services based company is desirable.
- Able to determine the needs and/or expectations of clients (internal & external), colleagues, key stakeholders, and relevant others in the workplace.
Why Join T-SQUARED?
- Make a Real Impact – We have been involved in projects that have had a positive societal impact which have supported medical research, pandemic prevention and public health.
- Employee Ownership - T-SQUARED is an employee-owned and independent business. As a member of our team, you will own a share of the company, through our employee-ownership trust.
- Career Progression – Become part of a well-established successful company where your potential to lead is cultivated from the start, and we actively invest in employee development through training, and provide support for professional certifications and charterships.
- Competitive Package – We offer a competitive salary and benefits package with opportunities to travel and gain a variety of experiences. We also offer a yearly performance-based bonus.
- Project Ownership – Due to our integrated model, you are involved from design right through to maintenance, which means you have direct client contact and have influence across the full lifecycle of projects which makes your work more meaningful and varied.
- Trusted Name in The Industry - We have been building specialist facilities for over 20 years and are trusted by some of the world’s leading science and healthcare organisations. Our reputation is built on quality, reliability and long-term partnerships.
Benefits
- 31 days holidays (inclusive of public holidays)
- Annual Bonus scheme linked to Company performance
- Life Insurance
- Company Pension
- Employee Discounts
- Referral Programme
Business Support Service Administrator in Paisley employer: T-SQUARED
Contact Detail:
T-SQUARED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Service Administrator in Paisley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their mission and values, especially how they make an impact in life sciences and engineering. This will help you stand out as someone who truly cares about their work.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with customers and engineers, being able to convey your thoughts clearly and professionally is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at T-SQUARED.
We think you need these skills to ace Business Support Service Administrator in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Service Administrator role. Highlight your experience in customer service and any relevant skills, especially in Microsoft Word and Excel. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about working with us at T-SQUARED. Share specific examples of how you've managed multiple tasks in a fast-paced environment, as this is key for the role.
Show Off Your Communication Skills: Since you'll be communicating with various stakeholders, make sure your application reflects your strong communication skills. Whether it's through your CV or cover letter, we want to see how you can confidently engage with different levels of staff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at T-SQUARED
✨Know the Company Inside Out
Before your interview, take some time to research T-SQUARED. Understand their mission of making space for genius and the impact they have in life sciences and engineering. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Business Support Service Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities. This will demonstrate your ability to thrive in a fast-paced environment, which is exactly what they're looking for.
✨Communicate Confidently
You'll be interacting with various stakeholders, so practice clear and professional communication. Think about how you can convey your ideas succinctly and confidently. Role-playing common interview questions with a friend can help you polish your delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding customer queries or managing engineer schedules. Think through potential scenarios you might face in the role and how you would handle them. This preparation will help you stand out as a proactive candidate.