Senior Administrative Specialist - COO

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you.

The Administrative Specialist will provide direct and high-level support to one or more senior leaders and/or senior individual contributors. This role requires a strong sense of confidentiality, discretion, and diplomacy, particularly when managing sensitive information and implementing new processes or policies. The Administrative Specialist may guide less experienced staff and is expected to collaborate seamlessly with colleagues to ensure consistent support and coverage across the team.

• Manage a variety of moderately complex and confidential administrative tasks that require a good understanding of organizational policies and procedures.
• Screen and respond to calls and visitors, handling routine as well as more intricate inquiries with professionalism and efficiency.
• Schedule and maintain calendars for appointments, meetings, and travel, often anticipating the needs of the leaders they support and addressing issues proactively.
• Support the planning and execution of meetings, seminars, workshops, and conferences, including coordinating logistics, preparing materials, liaising with participants and vendors, and managing all details to ensure successful execution.
• Assist with special projects and provide support across multiple teams, including participating in specific workstreams as needed.
• Conduct research, compile and analyze data, and summarize findings for reports and correspondence on behalf of senior leaders.
• Keep databases and share sites current, ensuring data accuracy and timely dissemination of information.
• Coordinate executive meetings by managing all logistics (such as reserving locations, arranging catering, and handling security), collecting and organizing meeting materials, preparing agendas, recording meeting minutes, and tracking attendance.
• Prepare various correspondences, memoranda, reports, and manage documentation such as expenses and vouchers.
• Deliver comprehensive onboarding support for hiring managers, candidates, and new hires—scheduling interviews, arranging introductions with team members, securing workspace and equipment, and processing access requests.
• Organize and provide logistical support for department-wide events including all-hands meetings, year-end celebrations, retirements, and milestone recognitions.
• Provide advanced troubleshooting and user support for TRP systems, escalating technical issues as needed and following up to ensure resolution.
• Maintain and update comprehensive documentation of procedures, workflows, and system changes, ensuring accessibility and transparency for team members.
• Monitor and track progress of ongoing projects and initiatives, providing regular status updates to stakeholders and identifying potential risks or delays.
• Train and mentor junior administrative staff and new team members on TRP systems, best practices, and operational protocols.
• Identify opportunities for process optimization and recommend enhancements to increase efficiency and effectiveness within administrative operations.
• Proactively anticipate administrative and operational challenges, taking initiative to develop solutions and prevent disruptions.
• Facilitate knowledge sharing and foster a collaborative environment across global teams, ensuring consistent practices and information flow.

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Minimum of 5 years’ relevant administrative experience.

• Experience supporting C-suite executives is highly desirable.
• Experience with project management, workflow development, reporting, or digital administrative tools is a strong plus.

• Exceptional verbal, written, and interpersonal communication abilities.
• Outstanding organizational and time management skills, with a focus on customer service and operational excellence.
• Proactive approach with the ability to anticipate needs, demonstrate initiative, and build trust with executives and team members.
• Strong analytical, critical thinking, and problem-solving abilities, with high attention to detail and accuracy.
• High proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint), MS Apps (Planner, Forms, Power Automate, Power BI), as well as Teams, Zoom, and Adobe tools.
• Experience using AI tools e.g. CoPilot is strongly preferred.
• Ability to multitask and prioritise workload to meet deadlines.
• Strong attention to detail and a commitment to accuracy in all work.
• Adaptability and flexibility in a dynamic, fast-paced environment.
• Initiative and resourcefulness in identifying and implementing process improvements.
• Experience supporting and organizing meetings and events, both in-person and virtual, across multiple time zones.

This role is eligible for hybrid work, with up to one day a week from home.

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.