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- Tasks: Lead digital marketing solutions and ensure operational excellence for global distribution channels.
- Company: Join T. Rowe Price, a premier global asset management firm with 85+ years of experience.
- Benefits: Enjoy flexible work options, competitive pay, and resources for career growth.
- Why this job: Make a real impact in a collaborative culture that values diversity and innovation.
- Qualifications: 15+ years in tech delivery, with strong leadership in digital marketing operations.
- Other info: Work from home up to three days a week and thrive in a dynamic environment.
The predicted salary is between 80000 - 100000 £ per year.
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
Digital and Marketing Solutions Tech Enablement Lead – Delivery, Operations & Support is accountable for ensuring the stability, scalability, and performance of the digital and marketing enablement ecosystem that powers our global distribution channels. This leader will own operational delivery, production support and KTLO for marketing self‑service capabilities and the digital experiences underpinned by our Digital Distribution Foundation.
Key Responsibilities:
- Operational Leadership: Lead production support and KTLO for Marketing self‑service capabilities and digital experiences powered by the Digital Distribution Foundation. Ensure high availability, stability, and performance of platforms, with proactive monitoring, incident management, and root cause analysis.
- Partnering for Seamless Delivery: Partner with build engineering teams to ensure smooth transition from project delivery to BAU, collaborating with marketing, sales, and product stakeholders to understand needs.
- Vendor & Offshore Team Management: Provide senior leadership oversight for external service providers managing offshore support teams. Set performance expectations and build a culture of partnership and accountability.
- Governance & Continuous Improvement: Lead governance for digital channel enablement operations, ensuring compliance with security, privacy, and regulatory requirements. Drive continuous improvement initiatives.
Essential Experience & Skills Required:
- 15+ years in technology delivery and operations, with at least 5 years in enterprise‑scale digital marketing or martech operations.
- Proven track record in production support leadership, KTLO, and operational excellence for marketing enablement platforms.
- Strong vendor management experience, particularly with large offshore partners.
- Familiarity with Digital Marketing Solutions (DMS) platforms.
- Expertise in ITIL processes and operational governance in a regulated environment.
Preferred:
- Experience in asset management, wealth management, or financial services digital distribution environments.
- Knowledge of capability‑led funding models and working in a Solution Delivery structure.
Leadership Attributes:
- Operational Anchor: Ensures stability and reliability as the foundation for business growth.
- Service Mindset: Acts as a trusted partner to marketing teams, anticipating needs.
- Vendor Commander: Sets clear expectations and drives accountability.
- Calm Under Pressure: Maintains composure during incidents.
- Global Mindset: Operates effectively across time zones and cultures.
Work Flexibility: This role is eligible to work from home up to three days per week.
Commitment To Diversity, Equity, And Inclusion: At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day.
Digital and Marketing Solutions Technology Enablement Lead employer: T. Rowe Price
Contact Detail:
T. Rowe Price Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital and Marketing Solutions Technology Enablement Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at T. Rowe Price or similar firms. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the company’s values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with their mission of helping people thrive.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your leadership skills and operational expertise, as these are key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can leave a lasting impression. Plus, it shows us you’re genuinely interested in joining the team.
We think you need these skills to ace Digital and Marketing Solutions Technology Enablement Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital and Marketing Solutions Tech Enablement Lead role. Highlight your relevant experience in technology delivery and operations, especially in digital marketing or martech environments. We want to see how your skills align with our needs!
Showcase Your Leadership Skills: This role is all about operational leadership and vendor management. Be sure to include examples of how you've successfully led teams and managed external partners in your previous roles. We love seeing candidates who can demonstrate a strong service mindset and calmness under pressure.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication, so make it easy for us to see why you’re the right fit for the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even further!
How to prepare for a job interview at T. Rowe Price
✨Know Your Tech Inside Out
Make sure you’re well-versed in the digital marketing solutions and platforms mentioned in the job description, like Adobe Experience Cloud and Salesforce Marketing Cloud. Brush up on your ITIL processes too, as they’ll be crucial for demonstrating your operational governance skills.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading production support and managing offshore teams. Be ready to discuss how you've set performance expectations and built partnerships with vendors, as this will show you can handle the responsibilities of the role.
✨Understand Their Business Needs
Research T. Rowe Price’s approach to asset management and their commitment to client engagement. Think about how your previous experiences align with their goals and be prepared to discuss how you can contribute to their mission of helping people thrive.
✨Demonstrate a Service Mindset
During the interview, emphasise your ability to act as a trusted partner to marketing teams. Share instances where you anticipated needs and resolved issues quickly, showcasing your calmness under pressure and your focus on user satisfaction.