At a Glance
- Tasks: Support seller compliance and maintain accurate data for a thriving marketplace.
- Company: Join a dynamic team in a fast-growing ecommerce marketplace.
- Benefits: Gain valuable experience, develop your career, and work in a collaborative environment.
- Other info: Office-based role with opportunities for growth in ecommerce.
- Why this job: Be part of a team that ensures smooth operations and seller success.
- Qualifications: Detail-oriented with strong organisational skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a detail-oriented and proactive Seller Compliance Assistant to join a growing marketplace team. This role will support day-to-day operations, ensuring seller compliance, maintaining accurate data and contributing to smooth marketplace performance. Reporting to the Seller Compliance & Analyst Lead, you will play a key role in monitoring seller activity, supporting reporting processes, and assisting with administrative and operational tasks.
Key Responsibilities
- Conduct due diligence and compliance checks for new sellers.
- Monitor seller accounts, identify potential risks, and escape issues where appropriate.
- Maintain accurate seller records, trackers, and operational documentation.
- Produce regular reports on seller performance, orders, and compliance metrics.
- Track late orders, cancellations, and customer service issues.
- Investigate and elevate operational concerns to internal teams.
- Support product and catalogue audits to ensure accuracy and compliance.
- Monitor stock availability and delivery performance.
- Maintain and update reporting spreadsheets and dashboards.
- Assist with ticket management using internal systems (e.g., Zendesk).
- Support onboarding and setup of new sellers.
- Collaborate with internal teams to resolve queries and issues.
- Identify opportunities for process improvement and efficiency gains.
- Provide general administrative support to the marketplace team.
- Handle sensitive information in line with data protection standards.
Skills & Experience
- Strong attention to detail and organisational skills.
- Proficiency in Microsoft Excel (formulas, filters, lookups, basic analysis).
- Good written and verbal communication skills.
- Ability to manage multiple tasks and prioritise effectively.
- Comfortable working with data and producing reports.
- Proactive problem-solving approach.
- Strong teamwork and collaboration skills.
- Interest in ecommerce and online marketplaces.
- Experience with tools such as Mirakl, Zendesk, or Power BI is advantageous but not essential.
- Ability to handle confidential information with discretion and accuracy.
Additional Information
- Office-based role
- Notice period: up to 3 months
This is a fantastic opportunity for someone looking to develop their career within ecommerce and marketplace operations in a fast-paced and growing environment.
Seller Compliance Assistant in Plymouth employer: T.Q.R. LTD
Join a leading global manufacturer in Plymouth, where your expertise as a Night Shift Multi Skilled Maintenance Engineer will be valued in a dynamic and supportive work environment. With a strong focus on safety, continuous improvement, and cross-functional collaboration, you'll have the opportunity to enhance your skills while contributing to the efficient operation of state-of-the-art machinery. Enjoy competitive benefits and a culture that prioritises employee growth and development, making this an excellent place for those seeking meaningful and rewarding employment.
