Store Sales Leader & Customer Experience Coach
Store Sales Leader & Customer Experience Coach

Store Sales Leader & Customer Experience Coach

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations, drive sales, and enhance customer experience.
  • Company: Top telecommunications company in the UK with a focus on innovation.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Why this job: Make a real difference in retail while developing your leadership skills.
  • Qualifications: Strong communication skills and a passion for customer satisfaction.
  • Other info: Dynamic work environment with potential for overtime and growth.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading telecommunications company based in the UK is seeking a Retail Sales Manager to oversee store operations, drive sales, and ensure excellent customer service.

The ideal candidate will create work schedules, enforce company policies, and develop their team of Mobile Experts. Candidates should possess strong communication skills and a dedication to customer satisfaction.

Full-time position requires availability for overtime, including nights and weekends. Join us to make a significant impact in the retail environment.

Store Sales Leader & Customer Experience Coach employer: T-Mobile

As a leading telecommunications company in the UK, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Retail Sales Managers enjoy competitive benefits, including flexible scheduling and opportunities for advancement, all while working in an environment that values teamwork and customer satisfaction. Join us to be part of a forward-thinking team where your contributions truly make a difference in the retail landscape.
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Contact Detail:

T-Mobile Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Sales Leader & Customer Experience Coach

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail and telecommunications sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Show us that you understand their mission and how you can contribute to creating an excellent customer experience as a Store Sales Leader.

✨Tip Number 3

Practice your communication skills! As a Retail Sales Manager, you'll need to convey ideas clearly and motivate your team. Role-play common interview questions with a friend to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Store Sales Leader & Customer Experience Coach

Retail Management
Sales Strategy
Customer Service Excellence
Team Development
Work Scheduling
Policy Enforcement
Communication Skills
Overtime Availability
Problem-Solving Skills
Leadership
Customer Satisfaction Focus
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Sales Manager role. Highlight your leadership experience and any achievements in driving sales or improving customer service.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about retail and how you can contribute to our team. Share specific examples of how you've developed teams or enhanced customer experiences in the past.

Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.

How to prepare for a job interview at T-Mobile

✨Know the Company Inside Out

Before your interview, make sure you research the telecommunications company thoroughly. Understand their products, services, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Store Sales Leader, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved sales performance. Be ready to discuss how you can inspire and motivate your future team of Mobile Experts.

✨Emphasise Customer Satisfaction

Since the role focuses on customer experience, be prepared to talk about how you've prioritised customer satisfaction in previous roles. Share specific instances where you went above and beyond for a customer or implemented changes that improved the customer experience.

✨Be Ready for Flexibility Questions

Given the requirement for overtime, including nights and weekends, be honest about your availability. Think about how you can manage your time effectively and be prepared to discuss your willingness to adapt to the store's needs while maintaining a work-life balance.

Store Sales Leader & Customer Experience Coach
T-Mobile

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