Mobile Associate, Store-in-Store | $1,000 Sign-On Bonus

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They are ambassadors who create energy and excitement around our products and services. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. This position is eligible for a $1,000 New Hire sign-on bonus after 90 days of employment. **Limited time only** 2 PT positions available for hire.

Job Responsibilities:

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Uses digital tools, communicates effectively, educates customers, and showcases the value of T-Mobile solutions.
• Identifies customer needs and uses solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
• Completes training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources.
• Partners with nearby store locations to properly/fully on-board customers.
• Builds relationships with nearby leadership and teams to help support the customer experience from account set up to device support and account servicing.

Education and Work Experience:

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred.

Knowledge, Skills and Abilities:

• Passionate customer advocate with the desire to connect and have fun with our customers.
• Desire to be a part of the game-changing T-Mobile store team.
• Competitive drive and confidence to succeed in a fast-paced sales environment.

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Hourly Base Pay: $17.50, plus $5.00 per hour training pay.

All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. Full and part-time employees have access to the same benefits when eligible, including medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, paid time off and up to 12 paid holidays.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.