At a Glance
- Tasks: Manage after-sales complaints, CRM platforms, and call centre operations.
- Company: Fast-growing Chinese automotive company with a focus on customer satisfaction.
- Benefits: Opportunity to shape processes and enhance customer experiences.
- Other info: Ideal for those who thrive in structured environments and enjoy process improvement.
- Why this job: Join a dynamic team and make a real difference in customer relations.
- Qualifications: Experience in automotive and a passion for improving customer satisfaction.
The predicted salary is between 29700 - 36300 £ per year.
We’re partnering with a fast-growing Chinese automotive company to hire a CRM role.
- You will be responsible for covering after-sales complaint handling, CRM platforms, and call centre operations.
- Automotive experience is highly desirable.
- Open to speaking with candidates who enjoy building structure, improving processes, and driving customer satisfaction at scale.
Customer Relationship Management Manager in London employer: T-Maxx International
As a pioneering global automotive brand, LEPAS offers an exciting opportunity for Social Media Content Creators to shape the future of modern mobility in the UK. With a focus on elegant design and innovative technology, employees benefit from a dynamic work culture that encourages creativity and collaboration, alongside opportunities for professional growth as the brand expands. Join us at this foundational stage to make a meaningful impact while enjoying a supportive environment that values individuality and innovation.
We think you need these skills to ace Customer Relationship Management Manager in London
Customer Relationship Management
After-Sales Support
Complaint Handling
CRM Platforms
Call Centre Operations
Process Improvement
Customer Satisfaction