Merchandising Admin Assistant
Salary: £28,860 per year
Location: Covent Garden, London, with discretionary hybrid working
We are looking for an organised and detail-focused Merchandising Admin Assistant to join our Buying and Merchandising team.
About the role
This varied role supports the full product lifecycle - from product setup and purchase orders through to delivery tracking, sales reporting, branch merchandising and sample management.
You will take ownership of accurate departmental administration, helping ensure product information, orders, samples and delivery dates remain organised and up to date.
This is an excellent opportunity for someone looking to begin or develop a career in merchandising while gaining broad experience within a growing retail business.
Key responsibilities
Product setup and purchase orders
- Raise purchase orders accurately and within agreed deadlines.
- Process amendments to quantities, costs, delivery dates and cancellations.
- Set up new products and maintain accurate information across internal systems.
- Check product details, including descriptions, sizing, colours, costs and supplier information.
- Maintain seasonal range plans, line lists and order records.
- Support barcode, label and packaging administration.
Critical path and supplier coordination
- Monitor the departmental critical path, highlighting upcoming deadlines and potential delays.
- Liaise with suppliers to obtain order confirmations, samples, approvals and production updates.
- Track ex-factory dates, delivery schedules and changes to agreed dates.
- Arrange couriers and maintain sample and shipment tracking records.
- Assist with invoice, shipping document and customs queries.
Sales, stock and intake reporting
- Produce regular sales, stock and intake reports.
- Update weekly trading information and departmental trackers.
- Monitor sales and stock performance, highlighting low stock, overstocks and unusual sales movements.
- Track incoming deliveries and maintain accurate expected intake dates.
- Support the Merchandiser with ad hoc reporting and analysis.
Branch merchandising
- Support the allocation of new products to stores in line with store grades and launch plans.
- Maintain accurate store grading, ranging and product eligibility records.
- Monitor stock and size availability across stores, highlighting gaps and opportunities.
- Review replenishment reports and support the timely movement of stock into branches.
- Help ensure the correct products and stock are available for launches, promotions and markdowns.
- Respond to routine stock and product queries from stores, escalating wider issues where appropriate.
Samples and team support
- Receive, organise and maintain product samples, rails and cupboards.
- Prepare samples for fit sessions and record agreed actions.
- Maintain an organised archive of approved samples, lab dips, fabric swatches and trims.
- Prepare information and samples for range reviews, sign-offs and supplier meetings.
- Take meeting notes and maintain clear action lists.
About you
You will bring:
- Strong organisational skills and excellent attention to detail.
- Confidence working with numbers, spreadsheets and product data.
- Good written and verbal communication skills.
- The ability to manage competing priorities and meet deadlines.
- A proactive approach and willingness to take ownership.
- The ability to work independently and collaboratively.
- An interest in retail, fashion or merchandising.
Previous retail, administrative or head-office experience would be helpful but is not essential.
About T.M. Lewin
T.M. Lewin is a growing heritage menswear brand with a proud history of quality, craftsmanship and customer service.
What we offer
- Annual discretionary bonus.
- Company sick pay after probation.
- Company-funded gym membership after probation.
- Workplace pension scheme.
- Staff discount of 60% on full-price items and 30% on sale items.
- Birthday day off.
- Opportunities to learn, develop and progress within T.M. Lewin.
- A supportive and dynamic working environment.
If you are highly organised, commercially curious and excited to develop your career in merchandising, we would love to hear from you.
- Apply through LinkedIn with your CV. Due to the number of applications we receive, we may only be able to contact candidates selected for the next stage of the recruitment process. No agencies please.
