Warranty Administrator in Birmingham

We are T M D Motorhomes, a family-run business established in 1995 and specializing in motorhome sales, repairs, and servicing since 2010. Located on a spacious 2.64-acre site in Wythall with easy access to major motorways, we are proud to be approved agents for top brands such as Adria, Burstner, Elddis, Etrusco, and Malibu. Our accredited on-site workshop and dedicated team ensure expert service and personalized customer care to help clients find their perfect travel vehicle.
We are currently seeking a Warranty Administrator to join our committed team. If you enjoy working in a dynamic environment where attention to detail and excellent communication are valued, we encourage you to apply and become part of our growing family business.
Warranty claims administration
Warranty repair coordination
Manufacturer and warranty provider liaison
Customer liaison with regard to warranty
The ideal candidate will be:
Highly organised, methodical and reliable.
Proactive in chasing outstanding claims and resolving problems.
Comfortable communicating with manufacturers, technicians and customers.
Commercially aware, with an understanding of the importance of recovering warranty costs.
Calm and professional when dealing with challenging situations.
Committed to delivering high standards of customer service.
A positive team player who takes ownership of their responsibilities.
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