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- Tasks: Be the friendly face of Home Bargains, assisting customers and maintaining store standards.
- Company: Home Bargains is a family-run discount retailer with over 600 stores across the UK.
- Benefits: Enjoy competitive pay, employee discounts, and a contributory pension scheme.
- Why this job: Join a dynamic team where your contributions matter and create a welcoming shopping experience.
- Qualifications: Experience in customer service and retail, plus a hardworking and reliable attitude.
- Other info: Flexible hours available, with opportunities for growth as we expand to 1,000 stores.
At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you will be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains!
We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day. Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience, making you an indispensable part of the Home Bargains community, where every task matters.
Welcome to the heart of Home Bargains - where being a Store Team Member means more than just stocking shelves. It’s about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the 'can-do' spirit that defines our community.
Job Overview- Customer Service Extraordinaire - As a dedicated Team Member, you will be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
- Embrace Your Inner Hero - As a team player, you will support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
- Versatility in Action - Being a Team Member here is like wearing multiple hats. You will find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it’s the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.
- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.
About The CompanyTJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
PackageSalary & Hours: £13.21 per hour (18-20), £13.50 per hour (21+). The above pay includes a non-contractual and non-transferable Regional Allowance (£1.00 per hour). Available contracted hours 16 hours per week - 6am-10am.
Employee Benefits- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit (on completion of 12 months service)
- Long service recognition scheme
- MyHB colleague benefits platform with access to discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Store Team Member employer: T. J. MORRIS LIMITED
Contact Detail:
T. J. MORRIS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service philosophy. Understanding their commitment to creating an exceptional shopping experience will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your adaptability by preparing examples of how you've successfully handled various roles in previous jobs. Being versatile is key for a Store Team Member, so highlight any experiences where you've juggled multiple tasks or supported your colleagues.
✨Tip Number 3
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you feel more confident when discussing your approach to customer interactions and how you can contribute to a welcoming atmosphere at Home Bargains.
✨Tip Number 4
Network with current or former employees of Home Bargains if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses during the application process.
We think you need these skills to ace Store Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Team Member position. Understand the key responsibilities and the skills required, such as customer service experience and cash handling.
Tailor Your CV: Customise your CV to highlight relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated teamwork, adaptability, and a positive attitude, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to maintaining high store standards.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Store Team Member.
How to prepare for a job interview at T. J. MORRIS LIMITED
✨Show Your Customer Service Skills
As a Store Team Member, you'll be the face of Home Bargains. Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've gone above and beyond to assist customers, as this will demonstrate your enthusiasm for providing outstanding service.
✨Emphasise Teamwork
Home Bargains values teamwork, so be prepared to discuss how you work well with others. Share instances where you've collaborated with colleagues to achieve a common goal or helped out a teammate in need. This will show that you're not just a lone wolf but a valuable team player.
✨Demonstrate Adaptability
The role requires versatility, so be ready to talk about your ability to handle various tasks. Whether it's working on the tills or restocking shelves, provide examples of how you've successfully adapted to different roles in past jobs. This will illustrate your flexibility and readiness to take on new challenges.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or what a typical day looks like for a Store Team Member. This shows your genuine interest in the role and helps you assess if it's the right fit for you.