Catering Team Member

About the Role
Job Overview

• Customer Service Excellence: Deliver outstanding customer service, ensuring a professional and welcoming environment for colleagues and visitors at all times.
• Food Preparation and Presentation: Prepare and present food to high standards, adhering to company guidelines for quality, safety, and compliance.
• Compliance and Record-Keeping: Ensure all company administration, food safety procedures, and record-keeping requirements are met, including temperature logs and allergen management.
• Hygiene and Cleanliness: Maintain a clean and organised work area, adhering to COSHH standards, and assist with general kitchen duties, including pot wash and waste disposal.
• Stock Management: Manage stock and portion control, and follow guidelines to minimise waste.
• Food Safety Standards: Consistently record food and fridge/freezer temperatures, ensure proper storage, and label food items in accordance with food safety guidelines.
• Daily Administration: Complete daily bookwork, including Food Safety Diary entries and compliance with Natasha\’s law for allergen management.
• Collaborative Working: Work as part of a cohesive team, engaging with Catering Team Leaders, Managers, and other departments across the site to deliver consistent service.

Package Description
Salary & Hours

• £12.50 per hour (19% night shift allowance paid between 10pm – 6am).
• 6.5 hours per day (30 minute unpaid break).
• All shifts may include working weekends.
• Available shifts;
  • • Day shift – 18 hours per week (3 out of 7 days).
    • Night shift – 24 hours per week (4 out of 7 days).

Employee Benefits

• Full-time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• Discounted bus service to and from Omega DC
• 10%store discount at all our retail stores
• Life Insurance for all colleagues
• Long service recognition scheme
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Completely confidential services to you and your family
  • Low cost voluntary insured health cash plans and cancer cover

Minimum Criteria to Apply

• Previous experience in a catering or hospitality environment, ideally in a fast-paced setting.
• Minimum Level 2 Food Hygiene and Safety certificates.
• Strong customer service skills and a customer-focused approach.
• Ability to think quickly, organise, and prioritise workload effectively.
• Clear and effective communication skills.
• Commitment to health, safety, and food safety standards.