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- Tasks: Manage daily studio operations and ensure a premium customer experience.
- Company: Dynamic fitness company with a focus on community and excellence.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a vibrant team dedicated to creating an exceptional studio environment.
- Why this job: Be the heartbeat of our studios and make a real impact on customer satisfaction.
- Qualifications: Strong organisational skills and experience in operations management.
The predicted salary is between 40000 - 50000 £ per year.
This role is central to the business, acting as the key link between instructors, customers, and leadership. You will ensure that all studios run smoothly, efficiently, and consistently at the highest standard. This is a hybrid role, combining remote operational management with regular on-site presence across our London locations.
Key Responsibilities
- Operations & Studio Management
- Oversee daily studio operations, openings and ensure seamless execution across all locations
- Maintain high standards of cleanliness, organisation, and stock management
- Manage instructor cover, last-minute changes, and scheduling adjustments
- Ensure full compliance with health & safety standards
- Uphold a consistently professional, welcoming studio environment
- Act as the main point of contact for landlords, contractors, and subcontractors, managing relationships, coordinating works, and ensuring timely resolution of maintenance and site-related issues
- Customer Experience & Communication
- Oversee all customer communication via email and live chat
- Resolve client issues efficiently while maintaining a premium customer experience
- Manage memberships, class credits, and account queries via Mindbody
- Ensure all communication reflects the brand’s tone and quality standards
- Team & Instructor Operations
- Create and manage staff rotas across all studios
- Coordinate instructor availability and ensure full schedule coverage
- Lead onboarding and induction of new instructors
- Maintain accurate instructor profiles and class schedules
- Systems & Process Management
- Oversee and optimise Mindbody operations
- Troubleshoot booking and system-related issues
- Improve internal systems, workflows, and operational efficiency
- Health, Safety & Standards
- Ensure all equipment is safe, functional, and well maintained
- Conduct regular studio checks to maintain standards
Studio Operations manager in Slough employer: T.I
Contact Detail:
T.I Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Operations manager in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We can’t stress enough how important it is to articulate your experience and skills confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that Studio Operations Manager gig!
We think you need these skills to ace Studio Operations manager in Slough
Some tips for your application 🫡
Show Your Passion for Operations: When writing your application, let us see your enthusiasm for studio operations! Share specific examples of how you've managed similar environments and what you love about keeping things running smoothly.
Tailor Your Experience: Make sure to highlight your relevant experience in operations management. We want to know how your skills align with our needs, so don’t be shy about showcasing your achievements in previous roles!
Communicate Clearly: Since communication is key in this role, ensure your application reflects that. Use clear, concise language and maintain a professional yet friendly tone that matches our brand’s vibe.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at T.I
✨Know the Studio Inside Out
Before your interview, make sure you research the studios thoroughly. Understand their operations, values, and any recent news or changes. This will help you demonstrate your genuine interest and show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
As a Studio Operations Manager, you'll face unexpected challenges. Prepare examples of how you've successfully resolved issues in previous roles. Highlight your ability to think on your feet and maintain a premium customer experience even under pressure.
✨Emphasise Communication Skills
Since you'll be the main point of contact for various stakeholders, it's crucial to showcase your communication skills. Be ready to discuss how you've effectively managed relationships with instructors, customers, and contractors in the past.
✨Demonstrate Your Organisational Prowess
This role requires excellent organisational skills. Bring examples of how you've managed schedules, maintained cleanliness, and ensured compliance with health and safety standards. Showing that you can keep everything running smoothly will set you apart.