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- Tasks: Join Tŷ Hafan to support major giving and enhance supporter experiences.
- Company: Tŷ Hafan, a compassionate charity dedicated to supporting families with life-shortening conditions.
- Benefits: 30 days holiday, pension scheme, wellbeing support, hybrid working, and discounts.
- Why this job: Make a real difference for children and families while developing your fundraising skills.
- Qualifications: Experience in managing donor relationships and excellent communication skills.
- Other info: Join a diverse team committed to making an impact in the community.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a Major Giving Officer to join the Income Generation Team on a Fixed Term Contract for 10 months.
About the role
Are you an enthusiastic and proactive person who is passionate about delivering first-class supporter care? This is a very exciting time to join the team at Tŷ Hafan. We have just launched our Big Ambition that when a child's life will be short no family should have to live it alone. This is a huge ambition that will need us to grow the money we raise significantly over the next 5 years. Major Giving is a crucial income stream for Tŷ Hafan and as Major Giving Fundraising Officer, you will be integral to supporting income growth.
In the role, you will support the Head of Fundraising and Director of Income Generation to develop and deliver the major giving programme and will support the management of major donors and potential major donors, making sure that they receive the best possible experience as a Tŷ Hafan supporter. You'll coordinate major donor plans, support the organisation of key events, prepare and deliver tailored communications and personally manage some donor relationships.
If you have experience of building relationships with and managing supporters, as well as experience of managing projects and events within agreed timescales and budgets, and have excellent communication and organisational skills, we would love to hear from you.
About you
- Enjoy building relationships and making supporters feel valued and inspired.
- Have experience managing donors, supporters, customers, or stakeholders.
- Stay organised, juggling projects and events with confidence.
- Communicate clearly and persuasively, both in writing and in person.
- Are proactive, collaborative, and motivated by delivering outstanding supporter care.
- Want to use your skills to make a real difference for children and families that Ty Hafan supports.
Please see the attached job description and person specification for more information.
Our employee benefits
- Holiday entitlement of 30 days plus Bank Holidays
- Group Personal Pension Scheme with an employer contribution of 5%
- Life assurance - death in service benefit
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work scheme
- Technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts
- Hybrid working and when onsite free secured parking.
Tŷ Hafan's ambition
When a child's life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life‐shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families' homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life‐shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child's short life alone.
Our Vision
A Wales where every child with a life‐shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose
No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child's short life, at end of life, through bereavement and beyond.
Our Values
At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates
All applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre‐employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‐represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
For any queries regarding the role, please email careers@tyhafan.org.
Major Giving Officer - (FTC - 10 months) in Penarth employer: T Hafan
Contact Detail:
T Hafan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Giving Officer - (FTC - 10 months) in Penarth
✨Tip Number 1
Get to know Tŷ Hafan inside out! Research their mission, values, and recent projects. This will help you connect with the team during interviews and show that you're genuinely passionate about their cause.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making those connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to major giving and supporter care. Think of examples from your past experiences that highlight your skills in relationship management and project coordination.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Major Giving Officer - (FTC - 10 months) in Penarth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about making a difference for children and families. Share your personal connection to our mission and why you believe in Tŷ Hafan's vision.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can build relationships and manage donor communications, so give us examples of how you've done this in the past. The more specific, the better!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications quickly, so make it easy for us to see why you’re the right fit for the Major Giving Officer role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it helps us keep track of your application and makes the process smoother for everyone involved.
How to prepare for a job interview at T Hafan
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Tŷ Hafan's mission and values. Familiarise yourself with their Big Ambition and how major giving plays a role in supporting families. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Relationship Skills
Since this role is all about building relationships with donors, be ready to share specific examples of how you've successfully managed donor or supporter relationships in the past. Highlight your communication skills and any creative strategies you've used to engage supporters.
✨Be Organised and Proactive
Prepare to discuss how you manage multiple projects and events simultaneously. Bring up any tools or methods you use to stay organised, as well as examples of how your proactive approach has led to successful outcomes in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the major giving programme, or upcoming events. This not only shows your enthusiasm but also helps you gauge if the role aligns with your values and career aspirations.