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- Tasks: Serve customers and support engineers with parts and technical help.
- Company: Join T H WHITE Ltd, a supportive and dynamic team in Marlborough.
- Benefits: Enjoy competitive salary, pension, discounts, and extra holiday entitlement.
- Why this job: Be part of a team that values your growth and well-being.
- Qualifications: Team player with good communication and customer service skills.
- Other info: Opportunity for training and career development in a thriving environment.
The predicted salary is between 30000 - 42000 £ per year.
T H WHITE Ltd is recruiting for a Parts Advisor to join our Parts team in Marlborough.
Hours: Monday - Friday 8:00am to 5:30 pm
Key Duties will Include:
- Serving agricultural and construction customers in person and by phone
- Supporting engineers with parts and technical help
- Ordering parts
- Stock input and control
- Other duties related to keeping the business operating effectively
- Be part of a weekend working rota
The Ideal Applicant:
- You will be a team player
- You will have the ability to work under pressure and flexible to quickly change between tasks
- You will be committed to providing prompt and helpful resolutions to challenging problems
- You will be confident to upsell to bring in additional parts business
- You will be a good communicator with excellent customer service skills
- Previous agricultural and/or Construction parts knowledge is advantageous
- Clean UK Driving Licence
Benefits:
- Market surveyed salary – reviewed annually
- Employer contributory pension/ death in service cover
- Share Plan Division cross-sell incentive scheme
- Staff accounts at every branch with discounted prices
- Extra holiday entitlement – after a certain number of years
- Company sick pay after qualifying period
- Role-specific company clothing/uniform
- Recognition and support for health and work-related well-being
Parts Advisor in Marlborough employer: T H White Ltd
Contact Detail:
T H White Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Marlborough
✨Tip Number 1
Get to know the company! Research T H WHITE Ltd and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to be a great communicator. Role-play with a friend or family member to get comfortable discussing parts and customer service scenarios.
✨Tip Number 3
Be ready to upsell! Think about how you can bring in additional business by suggesting related parts. Prepare some examples of how you've successfully upsold in the past to impress your interviewers.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. It shows initiative and helps us keep track of your application more efficiently.
We think you need these skills to ace Parts Advisor in Marlborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience in customer service, especially in agricultural or construction parts. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your ability to upsell and provide excellent customer service, as these are key for us at T H WHITE.
Show Off Your Team Spirit: We love team players! In your application, share examples of how you've worked well in a team before. This will show us that you can thrive in our collaborative environment.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at T H White Ltd
✨Know Your Parts
Familiarise yourself with common agricultural and construction parts. Being able to discuss specific products or brands during the interview will show your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved a challenging issue or upsold a product, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial, be ready to share experiences where you collaborated effectively with others. Highlight how you adapt to different roles within a team, especially under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the weekend working rota. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.