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For Companies At a Glance
- Tasks: Coordinate key accounts and support field service engineers in Fire and Security systems.
- Company: Dynamic company focused on safety and security solutions.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a vital role ensuring safety while developing your organisational and communication skills.
- Qualifications: Team player with strong IT skills and GCSEs in English and Maths.
- Other info: Fast-paced environment with room for improvement and innovation.
The predicted salary is between 28800 - 43200 £ per year.
Hours: Monday – Friday, 8:30pm to 5pm
Key Duties
- When required, respond to incoming calls and organise a callout; liaising with field service engineers to ensure that they attend the site in the required time frame and resolve the fault.
- Raising of jobs on Computer system with supporting documentation for each call-out.
- To plan, coordinate and support the key contract field service engineers to conduct servicing and maintenance of Fire and Security systems, in line with planned maintenance requirements.
- Collation of all Service documentation, issuing of system certificates as required and the raising and appropriate charges ready for invoicing.
- Support all contracts administration activity as directed by the Service Manager.
- Manage and where possible resolve or escalate all contract services related queries to the Service Manager.
- Active role in monthly invoicing process and work in progress.
- Proactively review and monitor processes/procedures from time to time, and with management approval, suggest and implement improvements where possible.
- Ad hoc tasks as required.
The Ideal Applicant
- You will have experience working in a team environment.
- You will have strong organisational skills and the ability to multitask.
- You will have excellent IT skills including proficiency in Microsoft Office suite and CRM databases.
- You will have the ability to communicate effectively with clients.
- You will be able to handle enquiries in a confident, professional and competent manner.
- Educated to GCSE standard (or equivalent) including passes in English and Maths.
Key Account Co-Ordinator employer: T H White Ltd
Contact Detail:
T H White Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Key Account Co-Ordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and the role inside out. Think about how your skills, especially in organisation and IT, can shine through. Practise common interview questions so you can answer confidently and professionally.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Keep an eye on our listings and get your applications in – we’re rooting for you!
We think you need these skills to ace Key Account Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Co-Ordinator role. Highlight your experience in coordinating tasks and managing documentation, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Show Off Your IT Skills: Since excellent IT skills are a must, don’t forget to mention your proficiency in Microsoft Office and any CRM databases you've used. We love seeing candidates who can confidently handle tech, so give us the details!
Communicate Clearly: In your application, make sure to communicate your ability to handle enquiries professionally. Use clear and concise language to demonstrate your communication skills, as this is crucial for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at T H White Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Key Account Co-Ordinator role. Familiarise yourself with the key duties mentioned in the job description, like coordinating field service engineers and managing service documentation. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to multitask effectively.
✨Brush Up on Your IT Skills
As the job requires proficiency in Microsoft Office and CRM databases, it’s a good idea to refresh your knowledge of these tools. Be ready to discuss how you've used them in previous roles, and if possible, mention any improvements you've made to processes using technology.
✨Practice Your Communication Skills
Effective communication is key for this position, so practice articulating your thoughts clearly and professionally. You might want to role-play common interview scenarios with a friend or family member, focusing on how you would handle client enquiries and resolve issues confidently.
