At a Glance
- Tasks: Lead a team of technicians while servicing and repairing agricultural machinery.
- Company: Join T H White Agriculture, an expanding and professional dealership.
- Benefits: Competitive salary, company vehicle, training, and generous holiday allowance.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Step into management and make a real impact in a hands-on role.
- Qualifications: Technical expertise in agricultural machinery and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Looking for a leadership role, or that first step into management with an expanding and professional Agricultural Dealership? T H White Agriculture has expanded its New Holland dealership into Shropshire, launching a new regional depot near Dorrington, south of Shrewsbury. To support this new chapter, we are recruiting a Supervisor/Senior Service Technician to lead our brand‑new team of technicians. This position requires setting high standards, upholding reputation, and ensuring customers receive trusted advice, expert service and dependable after‑sales care. If you desire more responsibility, the variety that a Supervisor role brings and a step into management, we would like to speak with you. You will be a hands‑on service technician who also enjoys helping fellow engineers, liaising with customers and driving depot operations each day.
Hours: 39 hours a week: Mon–Thu 08:00–17:00, Fri 08:00–16:00. Additional overtime (time and a half) is available earlier and later if you wish to earn more.
Key Duties:- Management and delegation of daily jobs/workflow to the small team of technicians.
- Supervising work in progress.
- Managing depot administration and paperwork, ensuring accurate recording of jobs and invoicing.
- Customer communication and keeping customers updated on jobs.
- Proactive and positive people‑management, mentoring the team on best practices and expectations.
- Hands-on workshop and field‑based work servicing, maintaining, and repairing tractors, combines, forage harvesters, balers, and telehandlers.
- Conducting advanced fault diagnostics across mechanical, electrical, and hydraulic systems.
- Ensuring high standards of safety and workshop efficiency.
- Proven technical expertise working on tractors or combine harvesters within a similar agri‑focused business.
- A recognised apprenticeship, C&G or NVQ in land‑based engineering or a transferable qualification.
- Strong diagnostic ability across engines, hydraulic and electronic systems.
- A precise, methodical approach and pride in workmanship.
- Excellent communication skills.
- A customer‑first attitude.
- A competitive salary, negotiable based on your expertise.
- Fully expensed company vehicle.
- Formal technical training (if you do not already have New Holland experience) and additional management development plans.
- Annual pay reviews.
- 23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays.
- Competitive company pension scheme with employer contributions up to 8.5%, combined total up to 12.5% when you contribute (subject to qualifying period).
- Option of joining the salary‑sacrifice smart pension scheme.
- Life assurance cover, up to 5 times salary with service.
- Employee share plan providing real stake in the business.
- Staff discounts on a wide variety of products at our stores.
- Structured long‑term development routes into Master Technician, Technical Specialist, or Service & Senior Management roles.
T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.
WORKING SUPERVISOR – LEAD SERVICE TECHNICIAN employer: T H WHITE Group
T H White Agriculture is an exceptional employer, offering a dynamic work environment at our new Shropshire depot where you can take the next step in your career as a Working Supervisor – Lead Service Technician. With a strong focus on employee development, competitive benefits including a fully expensed company vehicle, generous holiday allowance, and a commitment to diversity and inclusion, we empower our team to excel in their roles while enjoying a supportive and collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land WORKING SUPERVISOR – LEAD SERVICE TECHNICIAN
✨Tip Number 1
Network like a pro! Reach out to your connections in the agricultural sector, especially those who might know about T H White Agriculture. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and leadership experience. Be ready to share specific examples of how you've managed teams or tackled complex repairs. We want to see your hands-on expertise shine!
✨Tip Number 3
Show your passion for customer service! During interviews, highlight times when you went above and beyond for customers. This role is all about ensuring clients receive top-notch service, so let that enthusiasm come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at T H White Agriculture.
We think you need these skills to ace WORKING SUPERVISOR – LEAD SERVICE TECHNICIAN
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical expertise and any relevant qualifications in your application. We want to see how your experience with tractors or combine harvesters can benefit our team!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the key duties and responsibilities mentioned in the job description. This shows us you’re genuinely interested in the role and understand what it entails.
Be Personable:Since communication is key in this role, let your personality shine through in your written application. We love candidates who can convey their customer-first attitude and positive people-management skills!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at T H WHITE Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around tractors and combine harvesters. Be ready to discuss your hands-on experience and any advanced fault diagnostics you've conducted. This will show that you're not just a supervisor but also a skilled technician.
✨Show Leadership Skills
Prepare examples of how you've successfully managed or mentored a team in the past. Think about times when you delegated tasks effectively or improved workflow. This will demonstrate your readiness for a leadership role and your ability to uphold high standards.
✨Customer Communication is Key
Since customer communication is a big part of this role, be ready to talk about how you've kept customers informed in previous positions. Share specific instances where your communication skills made a difference in customer satisfaction.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and expectations for the Supervisor role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
