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For Companies At a Glance
- Tasks: Assist customers with parts orders and provide technical support.
- Company: Join T H WHITE Group, a leader in agricultural machinery.
- Benefits: Enjoy competitive salary, pension scheme, and staff discounts.
- Why this job: Be part of a supportive team that values your growth and well-being.
- Qualifications: Team player with good communication skills; agriculture knowledge is a plus.
- Other info: Full-time role with potential for extra holiday and company clothing.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the PARTS ADVISOR – Hereford role at T H WHITE Group
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Join to apply for the PARTS ADVISOR – Hereford role at T H WHITE Group
T H WHITE is recruiting for a Parts Advisor to join our Parts Team in Hereford.
Hours
Monday – Friday, 8am-5:30pm
Key Duties Will Include
- Serving agricultural customers in person and by phone
- Supporting engineers with parts and technical help
- Ordering parts
- Stock input and control
- Other duties related to keeping the business operating effectively
- Be part of a summer working rota for weekends and evenings (May-September approx)
The Ideal Applicant
- You will be a team player
- You will have the ability to work under pressure and flexible to quickly change between tasks
- You will be committed to providing prompt and helpful resolutions to challenging problems
- You will be confident to upsell to bring in additional parts business
- You will be a good communicator with excellent customer service skills
- Previous agriculture or dairy parts knowledge is advantageous
- Clean UK Driving Licence
Benefits
At T H WHITE, it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work. We are committed to training and developing our employees to enable them to achieve their maximum potential. We also provide the following:
- Market surveyed salary – reviewed annually
- Employer contributory pension/ death in service cover
- Share Plan
- Division cross-sell incentive scheme
- Staff accounts at every branch with discounted prices
- Extra holiday entitlement – after a certain number of years
- Company sick pay after qualifying period
- Role-specific company clothing/uniform
- Recognition and support for health and work-related well-being
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Industrial Machinery Manufacturing
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PARTS ADVISOR – Hereford employer: T H WHITE Group
Contact Detail:
T H WHITE Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PARTS ADVISOR – Hereford
✨Tip Number 1
Familiarise yourself with agricultural machinery and parts. Understanding the products you'll be dealing with will not only boost your confidence but also impress the hiring team at T H WHITE.
✨Tip Number 2
Practice your customer service skills. Since the role involves serving customers both in person and over the phone, being able to demonstrate excellent communication and problem-solving abilities during any interactions can set you apart.
✨Tip Number 3
Showcase your teamwork skills. As a Parts Advisor, you'll need to work closely with engineers and other team members, so be prepared to discuss examples of how you've successfully collaborated in previous roles.
✨Tip Number 4
Be ready to discuss your flexibility and ability to handle pressure. The job requires quick task changes and working under pressure, so think of specific instances where you've thrived in similar situations.
We think you need these skills to ace PARTS ADVISOR – Hereford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and responsibilities of a Parts Advisor. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Experience: If you have previous experience in customer service or knowledge of agricultural parts, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your background aligns with the role.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at T H WHITE Group and how you can contribute to their team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at T H WHITE Group
✨Know Your Products
Familiarise yourself with the types of agricultural parts and machinery that T H WHITE deals with. Being able to discuss specific products and their applications will show your genuine interest and knowledge in the field.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you resolved issues or upsold products, as this role requires strong communication and problem-solving abilities.
✨Show Flexibility and Team Spirit
Be ready to discuss how you handle pressure and adapt to changing tasks. Emphasise your ability to work as part of a team, especially in a fast-paced environment like a parts department.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
