At a Glance
- Tasks: Diagnose and repair equipment, ensuring high-quality service and customer satisfaction.
- Company: Join a leading company in the industrial and construction sector with great working conditions.
- Benefits: Competitive pay, training opportunities, and flexible working hours.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Kickstart your career with hands-on experience and make a real difference in the field.
- Qualifications: Experience in servicing plant and equipment, with a full clean driving licence required.
The predicted salary is between 40000 - 50000 £ per year.
Are you looking for a career – not just a job? We are currently recruiting for Service Engineers at our Sedgefield Depot. The ideal candidate will have experience servicing plant and equipment within industrial and/or construction applications and possess a full clean driving licence.
A good working knowledge of hydraulics, engines, electrics and fault diagnosis is essential, with main dealer experience a distinct advantage. In return, we offer excellent working conditions, and a good remuneration package together with training and development.
Main Purpose of Job
- To diagnose faults, repair and test equipment.
- Record work done and report any faults not corrected.
- A degree of flexibility is required towards working hours, as there is a requirement to work ‘outside of normal working hours’.
Individual Key Objectives
- Receive electronic (written and verbal) instructions in the form of a handheld PDA, in the event of breakdown.
- Undertake comprehensive risk assessments and ensure safe working practices are in place, whilst undertaking work.
- Diagnose faults and report to Supervisor/Manager for instructions as to whether to proceed with repair.
- Ensure that all work is completed within specified time frames.
- Maintain acceptable levels of quality.
- Identify and then liaise with Supervisor/Manager where extra work is found to be necessary.
- Ensure that full authority is obtained before undertaking any extra work.
Detailed Responsibilities
- Ensure all due care is given to customers and TCH company property.
- Obtain necessary parts from stores.
- Effectively repair and test in a timely manner.
- Accurately complete and sign off all job cards (electronic or written), giving a full description of the work carried out.
- Maintain acceptable standards of discipline.
- Advise supervisor when completion times cannot be met.
- Where necessary, discuss vehicle concerns direct with customer.
- Achieve minimum standards (set by Manager/Supervisor) of customer satisfaction.
Field Service Engineer – Sedgefield employer: T.C.Harrison JCB
At TC Harrison JCB, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and safety. Our Lincoln depot provides a dynamic environment where employees can grow their skills in yard operations while enjoying competitive benefits and opportunities for career advancement within the company. Join us to be part of a dedicated team that ensures operational excellence and maintains high standards in our facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – Sedgefield
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to T.C.Harrison JCB as a field sales pro!
✨Scout Out the Competition
Research potential competitors for T.C.Harrison JCB and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up T.C.Harrison JCB’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer – Sedgefield
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at T.C.Harrison JCB, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at T.C.Harrison JCB, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at T.C.Harrison JCB.
How to prepare for a job interview at T.C.Harrison JCB
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that T.C.Harrison JCB offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in T.C.Harrison JCB but also helps you get a feel for whether you’d thrive in that environment.
