Content Marketing Assistant in London

Please email your CV and cover letter to uk.people.team@syzy.co.uk.

NEBULA is the in-house content and creative production studio at SYZYGY London. Born from a desire to support our clients beyond only channel activation, and further into creative asset design and copywriting, NEBULA was developed to fill this gap. From a footing in performance marketing, NEBULA produces quality content which is built to perform. Equally, NEBULA offers creative and content support, which integrates seamlessly into a performance‐led marketing team and approach, meaning we offer end‐to‐end support, removing the traditional disconnect between a creative agency and a media agency.

Since its inception, NEBULA has become one of the fastest growing and most lucrative teams within the agency. The subsequent client portfolio which has developed spans multiple content types, activation channels and client industry sectors.

JOB TITLE: Content Marketing Assistant

REPORTING TO: Senior Content Manager

LOCATION: Hybrid-working; Tuesdays & Thursdays in our London office

JOB PURPOSE:
The NEBULA team is expanding and looking for a passionate, organised, and detail‐oriented Content Marketing Assistant to join our thriving Production team. This role is crucial for supporting the smooth, day‐to‐day delivery and quality assurance of content projects, with a strong focus on execution and workflow management, as well as producing organic‐led, performance‐ready content.

You will be instrumental in managing content production workflows, primarily for one of our largest Fintech accounts, and contributing to high‐quality content production across various channels. This role is perfect for someone eager to develop their content career, bringing strong organisational skills, a keen eye for detail, and a passion for copywriting and performance marketing.

Solid experience as a writer or editor is integral, with some experience in SEO preferred.

Experience working on the following is highly desirable: transcreation/translation projects, B2B clients, creating content for multiple channels, and managing the delivery of multiple projects in parallel.

WHAT YOU\’LL DO

Manage Content Production Workflows: Take ownership of end‐to‐end content production workflows, especially for our key Fintech account, ensuring accuracy and consistency across content creation and publishing tools.

Execute Content Editing & Review: Key focus on copyediting, proofreading, and incorporating stakeholder reviews and amends, ensuring all content adheres to brand guidelines and maintains a high standard of quality.

Support Cross‐Channel Content Creation: Assist with email copywriting and organic social media content creation for various clients, applying your copywriting and social media skills across various industries and sectors, and collaborating with UX, CRM and Design.

Facilitate Client Communications: Act as a key point of contact for project delivery statuses and client communications, ensuring professionalism and clear updates to the wider team.

Ensure Brand Consistency: Meticulously review content to ensure every piece aligns with our clients\’ tone of voice and brand guidelines, learning from feedback to prevent recurring issues, and always putting yourself in the clients\’ shoes and considering the ultimate performance of our content once posted.

Collaborate Cross‐functionally: Work closely with our CS, SEO, UX, and CRM teams to ensure we have integrated content strategies and deliverables, learning from their insights and contributing to a cohesive approach.

Project Coordination: Support the Content Manager by coordinating content elements, managing timelines, and helping to keep projects on track from scoping through to delivery.

Identify & Escalate Issues: Proactively identify potential issues within content workflows or deliverables, reporting them promptly to the Content Manager and contributing to solutions.

WHO YOU ARE

Education: Minimum 2:1 in a relevant undergraduate degree (e.g., English, Literature, Journalism, or similar writing related degree).

Experience: Any experience in a content or marketing related role

Strong Copywriting Skills: Proven ability to write clear, concise, and engaging copy for various platforms, with a passion for language and an excellent command of grammar and style.

Performance Literate: You have a good understanding of the difference between web, email, and social media content and understand the basic principles of how to develop high‐performing content based on the specific channel\’s algorithm and audience.

Highly Organised: You possess excellent organisational skills, capable of managing multiple content workflows and project management tickets simultaneously and maintain your own personal meticulous notes.

Detail‐Oriented: Your keen eye for detail allows you to spot copywriting inconsistencies, grammatical errors, and ensure all content is polished and precise.

Personable & Professional: You are articulate and composed, able to facilitate client communications effectively and represent the agency professionally.

SEO & LLM Awareness: You have a foundational understanding of SEO principles and LLM\’s and how they relate to web content.

Collaborative Team Player: You thrive in a team environment, actively contributing to shared goals and collaborating effectively with colleagues across different departments.

Process‐Oriented: You have a natural ability to follow and optimise processes, helping to ensure efficient delivery of high‐quality work.

Self‐Starter: You are self‐motivated, adaptable to changing priorities, and capable of working effectively under tight deadlines.

Tech‐Savvy: Comfortable with project management tools (e.g., JIRA, Monday.com etc) and communication platforms (e.g., Teams, Slack etc), and proficient in Google Suite and Microsoft Suite. Experience with creative tools like Adobe Creative Suite or Figma is a plus!

25 days holiday a year, plus 4 days at Christmas and a day on your birthday, as well as all Public and Bank Holidays

Wellbeing Days! We are closed the last Friday of each month for a well‐deserved day of rest (that\’s 11 extra days off per year!)

Comprehensive, tailored training programme

Fun, exciting company events

Free breakfast, fruit, and drinks

Health cover/cash back on dental and complementary treatments

Life Insurance

Discounted gym membership

Cycle to work scheme

Cycle Park/showers in the office building

We also provide discounts on top brands, travel loans and much more

Equal Opportunity Statement
SYZYGY is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, colour, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, sexual orientation, gender identity, marital status, genetic information, or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. Please let us know if you may need any additional support when applying for the role or if you are invited for an interview.

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