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- Tasks: Lead account strategies and manage projects for paid search campaigns.
- Company: Join a dynamic agency known for innovative media solutions and strong client relationships.
- Benefits: Enjoy hybrid working, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a collaborative team driving impactful campaigns and developing your skills.
- Qualifications: University degree and three years in biddable media required; agency experience preferred.
- Other info: Work closely with clients and internal teams to achieve campaign success.
The predicted salary is between 36000 - 60000 £ per year.
LOCATION: Hybrid-working; Tuesdays & Thursdays in our London office
What does the role involve?
- Work hand in hand with the Account Director and assume a principal role in the development of account/campaign strategies to enable future growth of accounts.
- Take responsibility for project management of Paid Search activity and coordinate tasks between team members to deliver projects on time and to required standard.
- Be the primary point of contact for the Client and coordinate all client communications: meetings, calls, workshops etc.
- Assume responsibility for development of team Account Managers & Account Executives.
- Cross-sell and up-sell business internal and industry tools & technologies.
- Develop strong media owner relationships; ensuring clients are first to market with relevant beta trials.
- Keep Account Director abreast of all client activity, communication and developments.
- Adhere to deadlines given by Client/Account Director.
- Effectively manage any external/internal queries/issues on Account.
- Co-ordinate relationship and work load between team members.
- Take responsibility for the strategy and team coordination required to achieve client KPI targets.
- Oversee ad copy strategy & optimisation.
- Oversee keyword selection and optimisation strategy.
- Oversee tracking, trafficking and bid management through appropriate tools.
- Proactively innovate and drive new channels and initiatives to encourage profitable growth.
- Maintain communication with Finance, Strategy and Technical and Data Insight teams.
- Ensure that all company financial processes and deadlines put in place are adhered to, and that all work is produced to a high degree of accuracy.
- Monitor delivery of client campaigns to ensure accuracy of delivery.
- Assume lead responsibility for future planning and forecasting at a campaign and account level.
- Responsible for ensuring all weekly, monthly & ad hoc reports for the Client are produced in a timely and accurate manner.
- Ensure the team performs daily ad checks on competitor activity and reported to the client.
- Regularly relay latest Search & Industry related data to the client and internally.
Clients
- Establish and develop Client relations at a senior level.
- Organise & attend client meetings, chairing discussions and providing informative account insight to grow the account and gain competitive advantage.
- Coordinate all presentation materials for Client meetings and conference calls.
- Reply to all Client correspondence as priority or delegating this to others in the team as necessary.
What are we looking for?
- University Degree (or international equivalent).
- Three years online experience minimum within a biddable media role.
- Performance biddable media experience.
- Fluent written and spoken English.
- Proven record of managing accounts with multiple stakeholders.
- Excellent time management, numeracy skills and attention to detail.
- Maths Qualification (GCSE, A Level or international equivalent) desirable, along with evidence of mathematical competency.
- Agency, Media Owner or Client Side experience essential.
- Proficient in MS Office, including Excel, Word and PowerPoint.
Cross Channel Senior Account Manager employer: SYZYGY London
Contact Detail:
SYZYGY London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cross Channel Senior Account Manager
✨Tip Number 1
Network with professionals in the biddable media space. Attend industry events or webinars where you can meet potential colleagues or clients. Building relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and tools in paid search and biddable media. Being knowledgeable about current technologies and strategies will help you stand out during interviews and discussions with the team.
✨Tip Number 3
Prepare to discuss your experience managing accounts with multiple stakeholders. Think of specific examples where you successfully coordinated projects and how you handled challenges, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your ability to innovate and drive new initiatives. Be ready to share ideas on how you could enhance client campaigns or improve processes, as this will highlight your proactive approach and strategic thinking.
We think you need these skills to ace Cross Channel Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in biddable media roles. Emphasise your project management skills and any specific achievements that demonstrate your ability to manage accounts with multiple stakeholders.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities of the Cross Channel Senior Account Manager role. Mention your experience in developing account strategies and managing client communications effectively.
Showcase Your Skills: Highlight your proficiency in MS Office, especially Excel, as well as your mathematical competency. Provide examples of how you've used these skills in previous roles to achieve client KPI targets.
Prepare for Client-Focused Questions: Anticipate questions related to client relationship management and how you would handle various scenarios. Be ready to discuss your approach to coordinating team efforts and ensuring timely delivery of projects.
How to prepare for a job interview at SYZYGY London
✨Showcase Your Strategic Thinking
As a Cross Channel Senior Account Manager, you'll need to demonstrate your ability to develop account and campaign strategies. Prepare examples from your past experience where you successfully strategised for growth, highlighting your thought process and the outcomes.
✨Emphasise Project Management Skills
This role involves coordinating tasks and managing projects effectively. Be ready to discuss specific tools or methodologies you've used in project management, and how you ensured timely delivery while maintaining high standards.
✨Demonstrate Client Relationship Management
You'll be the primary point of contact for clients, so it's crucial to show your ability to build and maintain strong relationships. Share instances where you've successfully managed client communications and resolved issues, showcasing your interpersonal skills.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of biddable media, keyword optimisation, and tracking tools. Be prepared to answer questions about how you would approach these tasks and any relevant experiences you've had in the past.
